Haley Thomas
San Diego,CA
Summary
Having experience in various roles within the restaurant industry provides me with a unique perspective that allows me to demonstrate exceptional job performance. I have interviewed and selected a high-performing team as a restaurant manager for a new location in Coronado, overseeing hiring, onboarding, and training processes. I always contribute a positive attitude and strong work ethic to each role.
Overview
5
5
years of professional experience
Work History
Restaurant Server
The Henry
09.2024 - Current
- Guiding guests’ through menu offerings while providing them with great hospitality throughout their dining experience.
- Demonstrates proper wine service techniques and etiquette.
- Assisting team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Manager
Blanco Tacos & Tequila
01.2023 - 08.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained and supervised a team of people for our new restaurant opening in Coronado.
- Responsible for allocating tips throughout all tipped staff positions and ensuring fairness in the tip pool.
E-Commerce Lead
Ralphs Grocery Store
03.2020 - 12.2022
- Consistently met deadlines for 30+ orders a day and scheduled orders accordingly to maintain operational efficiency.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
Education
Master of Science - Business Administration And Management
San Diego State University
San Diego, CA05-2024
Skills
- High-Volume Operations
- Operational Efficiency Management
- Effective Communication
- Employee Training
- Customer Service
- Inventory Control and Record Keeping
Timeline
Restaurant Server
The Henry
09.2024 - Current
Restaurant Manager
Blanco Tacos & Tequila
01.2023 - 08.2024
E-Commerce Lead
Ralphs Grocery Store
03.2020 - 12.2022
Master of Science - Business Administration And Management
San Diego State University
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