Haley Snyder
Signal Hill,CA
Summary
Passionate team leader dedicated to serving the public with excellence and care. Skilled in fostering collaboration, promoting effective communication, and driving results through a proactive approach. Seeking an opportunity to contribute a strong work ethic, problem-solving abilities, and passion for delivering exceptional service to make a meaningful impact in a dynamic work environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
AhbA
05.2024 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Assistant Manager
Work In Progress
01.2020 - 03.2024
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Proficiently upkept inventory of retail and storage needs
- Accomplished multiple tasks within established timeframes.
Lead/Barista
Kit Coffee
01.2016 - 01.2019
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Assisted customers with locating items and providing product information
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
Server
Whole Foods
01.2014 - 01.2015
- Consistently maintained a high level of customer satisfaction by providing friendly, efficient service
- Developed a deep knowledge of menu items and ingredients to provide customers with accurate information and recommendations
Education
High School -
Marina High School
Huntington Beach, CA06.2012
Skills
- Guest Relations
- Food Preparation
- Communications
- Adaptability
- Upselling
- Recruiting and interviewing
- Operations management
Certification
Food Handlers Certified, RBS certified
Timeline
Assistant Manager
AhbA
05.2024 - Current
Assistant Manager
Work In Progress
01.2020 - 03.2024
Lead/Barista
Kit Coffee
01.2016 - 01.2019
Server
Whole Foods
01.2014 - 01.2015
High School -
Marina High School
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