Haley Morales
Lakewood
Summary
Dynamic sales professional with a proven track record at AutoZone, excelling in engine diagnostics and customer service. Adept at fostering team collaboration and enhancing customer experiences, I effectively resolved issues and promoted loyalty programs, driving sales growth. My friendly demeanor and strong communication skills ensure customer satisfaction and repeat business.
Overview
1
1
year of professional experience
Work History
Sales Associate
AutoZone
Bellflower
05.2025 - Current
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Diagnosed complex mechanical problems using computerized diagnostic equipment.
Fulfillment Associate
Target
Cerritos
11.2024 - 01.2025
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Packed items according to customer's specifications and requirements.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Accepted, processed and quickly filled orders.
Cashier
JCPenney
Torrance
05.2024 - 12.2024
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Associates - Automotive
Long Beach City College
Long Beach, CA06-2027
High School Diploma -
Gahr High School
Norwalk, CA06-2021
Some College (No Degree) - Biology
Cerritos College
Norwalk, CASkills
- Engine diagnostics
- Team collaboration
- Friendly and outgoing
- Customer service
- Verbal/written communication
Timeline
Sales Associate
AutoZone
05.2025 - Current
Fulfillment Associate
Target
11.2024 - 01.2025
Cashier
JCPenney
05.2024 - 12.2024
Associates - Automotive
Long Beach City College
High School Diploma -
Gahr High School
Some College (No Degree) - Biology
Cerritos College
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