HALEY MAVY
Mavy Painting
El Dorado
14
years of professional experience
Dedicated animal care professional with hands-on experience as a Pet Bather at PetSmart, specializing in comprehensive grooming services including bathing, brushing, de-matting, teeth brushing, and nail trimming. Proven expertise in salon sanitation, appointment scheduling, and delivering exceptional customer service while maintaining a clean and safe environment for pets. Strong communication and organizational skills facilitate rapport building with clients and ensure pets receive the highest level of care. Eager to return to the pet care industry to further develop grooming skills while providing compassionate service to furry companions.
Work History
Pet Bather
4 Months- Bathed and brushed dogs and provided dematting, teeth brushing, and nail trimming or grinding.
- Enhanced dogs' coat and skin condition through attentive bathing and personalized salon care.
- Delivered customer service by scheduling appointments, managing inquiries, and sending reminders.
- Recommended add-on services by leveraging knowledge of salon products and policies.
- Cleaned and sanitized kennels and maintained a clean, organized salon environment.
Office Manager
7 Years 6 Months- Coordinated phone calls, emails, and scheduling to ensure efficient appointment management.
- Delivered professional customer service, fostering strong client relationships and enhancing client satisfaction.
- Organized documentation and maintained accurate records while managing competing priorities effectively.
House Cleaner / Owner
6 Years 4 Months- Owned and operated a residential and commercial cleaning service, maintaining high standards of cleanliness and hygiene.
- Used cleaning products and equipment responsibly, with attention to safety and appropriate procedures.
- Organized schedules, managed supplies, and adapted services to individual client needs.
- Built positive client relationships through reliability, professionalism, and clear communication.
Instructional Aide
2 Months- Delivered individualized support to enhance student learning in structured environment.
- Promoted positive behavior to foster a safe, organized classroom environment.
- Established rapport through calm communication and consistent attentiveness to student needs.
Campus Supervisor
3 Months- Enhanced safety and fostered positive interactions in high-traffic areas.
- Applied calm redirection and de-escalation strategies to manage challenging situations.
- Relayed concerns promptly and professionally to ensure resolution.
Membership Services Representative
4 Years 7 Months- Delivered customer support, resolved concerns, and maintained high client satisfaction.
- Processed applications and account changes to ensure accurate account management.
- Trained new team members on procedures and customer service standards to enhance team performance.
Education
B.S. - Psychology
- In Progress
- Online
- Biblical Counseling
- General Education
High School Diploma
Skills
Dog bathing
brushing & dematting
Dental care
Sanitation practices
Salon products
policies & add-on services
Appointment coordination
Salon management
Attention to detail & safety
Organization & time management
Client relations
Teamwork & coachability
Pet grooming techniques
Office administration
Personal Information
Title: PET BATHER | ANIMAL CARE & CUSTOMER SERVICE
Timeline
Instructional Aide
John Adams Academies
02.2025 - 04.2025Read More
Campus Supervisor
John Adams Academies
11.2023 - 02.2024Read More
Office Manager
Mavy Painting
05.2019 - CurrentRead More
House Cleaner / Owner
Mama Mavy Cleaning Services
05.2019 - 09.2025Read More
Membership Services Representative
TaxAudit.com
02.2014 - 09.2018Read More
Pet Bather
PetSmart
05.2013 - 09.2013Read More
Ponderosa High School
High School Diploma
Read More
Austin Community College
from General Education
Read More
Epic Bible College
from Biblical Counseling
Read More
Liberty University
B.S. from Psychology
Read More