Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Lokus

San Diego

Summary

Dynamic Sales Associate with proven expertise at Old Navy, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and inventory management, consistently ensuring a welcoming environment that fosters loyalty and repeat business. Reliable and punctual, dedicated to achieving store goals.

Overview

3
3
years of professional experience

Work History

Sales Associate

Old Navy
09.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Santiago High School
Corona, CA

No Degree - Speech-Language Pathology

San Diego State University
San Diego, CA
05-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills

Timeline

Sales Associate

Old Navy
09.2022 - Current

High School Diploma -

Santiago High School

No Degree - Speech-Language Pathology

San Diego State University
Haley Lokus