Customer-oriented Wait Staff with experience in the service industry. Excellent interpersonal communication and a proven history of excellent customer service and conflict resolution skills. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Home Care Provider
Eagles Nest Community And Aboriginal Services
01.2023 - 10.2023
Developed strong rapport with clients and families, fostering trust and open communication channels for better care coordination.
Promoted a safe home environment for clients by identifying potential hazards and implementing necessary adjustments.
Prepared nutritious meals according to dietary requirements, contributing to improved overall health for clients.
Educated clients about self-care techniques, empowering them to take an active role in managing their own health.
Administered medication as directed by physician.
Provided emotional support during challenging times, helping clients cope with illness or disability-related stressors more effectively.
Created personalized care plans for clients that focused on their unique needs, preferences, and goals.
Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for clients at all times.
Restaurant Waiter
Mini Japan
08.2021 - 03.2022
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Maintained clean and organized dining areas for optimal guest experience.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Assisted in training new waitstaff members, contributing to a cohesive team environment.
Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Adhered to company guidelines and safety protocols for proper food handling and presentation.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Sales Associate
Outlaw An Urban Clothing Company
09.2021 - 02.2022
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Painter
Student Works Painting
07.2021 - 09.2021
Enhanced the appearance of residential and commercial spaces by skillfully applying paint and other finishes.
Delivered high-quality painting services on time and within budget for a variety of clients.
Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
Streamlined the painting process with efficient use of tools and equipment, reducing project costs.
Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Barista
STARBUCKS COFFEE COMPANY
09.2019 - 08.2020
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Contributed to a positive team environment through effective communication and collaboration with colleagues.