Haley Kramer
Barrie,ON
Summary
Hardworking and skilled professional, offering hands on experience in piping system installations. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
Work History
Plumbing Apprentice
Division 15 Plumbing and Mechanical
Barrie, Ontario
11.2019 - 03.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated a variety of machinery and tools safely and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Organized tools and supplies needed for each job site.
- Assisted with installation of systems, components and construction materials into new and remodeled buildings.
- Cut,threaded and grooved pipes to blueprint or drawing specifications
- Arranged and transported supplies needed for individual plumbing jobs and unloaded truck upon arrival.
- Performed rigging and forklift operations to maneuver parts and machinery.
- Read blueprints to determine layout of plumbing systems.
- Operated tools and equipment such as hand saws, pipe cutters, and drills on daily basis.
- Tested plumbing systems for leaks using air and water pressure gauges.
Warehouse Worker
Noble Trade
Barrie
02.2017 - 11.2019
- Verified accuracy of incoming shipments against purchase orders.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Maintained accurate inventory records using computerized tracking systems.
- Staged and sorted multiple types of products, fittings, valves and pipe.
- Investigated any reported problems regarding shipping errors or damages.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
Education
Plumbing Level 3 - Plumbing
Georgian College
Midland, ON03-2025
Skills
- Piping installation
- Diagram reading
- Pipe threading
- Pipe grooving
- Plumbing material selection
- Blueprint reading
- Pipe installation
- Hydronic heating systems
- Construction plan interpretation
Timeline
Plumbing Apprentice
Division 15 Plumbing and Mechanical
11.2019 - 03.2025
Warehouse Worker
Noble Trade
02.2017 - 11.2019
Plumbing Level 3 - Plumbing
Georgian College