Summary
Overview
Work History
Education
Skills
Accomplishments
ADDITIONAL TRAINING & INTERESTS
Languages
Timeline
Hi, I’m

Haley Garcia Salamanca

Etobicoke

Summary

Creative, analytical, and people-driven professional with multidisciplinary experience across design, management, customer service, and administration. Recognized for adaptability, leadership, and an entrepreneurial mindset developed through building teams and managing projects in both Colombia and Canada.

A strong observer and critical thinker with a passion for innovation, communication, and human-centered design. Committed to developing meaningful, effective solutions through strategic planning and creative problem-solving. Known for collaboration, adaptability, and the ability to translate ideas into real-world impact within dynamic, forward-thinking environments.

Overview

9
years of professional experience

Work History

Davivienda Bank

Innovation Internship (Academic)
01.2019

Job overview

  • Supported internal innovation and customer experience projects within the banking sector.
  • Participated in design thinking sessions, data analysis, and prototype development.
  • Gained early exposure to business innovation and service design methodologies.

D’Gar Creative Studio

Freelance Designer & Consultant
01.2023 - Current

Job overview

  • Designed brand identities and visual communication assets for small businesses and entrepreneurs.
  • Managed full creative direction and client relations, from concept development to delivery.
  • Provided consulting for marketing, storytelling, and user experience design.

SoftMoc

Assistant Store Manager
01.2021

Job overview

  • Supervised daily store operations, including staff coordination and inventory control.
  • Delivered strong customer experiences and supported team development through coaching and leadership.
  • Contributed to achieving store sales targets and maintaining brand standards.

DeObra Arquitectos

Junior Architect & Head of Interior Design
01.2017 - 01.2019

Job overview

  • Promoted from intern to lead designer within one year for exceptional performance.
  • Managed design and construction coordination for residential and commercial projects.
  • Supervised multidisciplinary teams and maintained strong client relationships.

Lynnwood Roofing

Administrative Assistant / Construction Helper
01.2020 - 01.2021

Job overview

  • Supported both administrative and field operations, handling client communication, scheduling, and logistics.
  • Assisted with project documentation, material coordination, and workflow improvements.
  • Promoted to office administration within three months for reliability and initiative.

Unimarket Latin Foods

Bakery & Café Manager
01.2019 - 01.2020

Job overview

  • Oversaw bakery operations, supplier management, and menu development.
  • Implemented operational improvements that reduced waste and enhanced team efficiency.
  • Delivered outstanding customer service and supported a positive, inclusive work culture.

PetSmart

Pet Care Specialist
01.2023 - 01.2024

Job overview

  • Provided expert guidance to customers on animal care, nutrition, and product selection.
  • Recognized as a key knowledge resource for reptile care and habitat management.
  • Ensured exceptional service through empathy, listening, and customer education.

Education

Universidad Javeriana
Bogota, Colombia

Bachelor of Arts from Design & Architecture Studies
06-2019

University Overview

Universidad De La Sabana
Bogota, Colombia

from Mechanical Engineering

University Overview

1 Year

New England School
Bogota, Colombia

High School Diploma
11-2015

University Overview

Skills

  • Innovation & Creative Problem Solving
  • Customer Experience & Service Excellence
  • Design Thinking & Strategy
  • Branding & Communication
  • Leadership & Team Coordination
  • Project & Operations Management
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro)

Accomplishments

Accomplishments
  • Awarded corporate design contract with OXXO, leading the development of the company’s main offices and three premium retail stores in Bogotá.
  • Pitched and secured partnership with Davivienda Bank during academic internship, resulting in the renovation and design of multiple branches in Bogotá and other main cities

ADDITIONAL TRAINING & INTERESTS

ADDITIONAL TRAINING & INTERESTS
Independent studies in Philosophy (University of Toronto curriculum), Passionate about innovation, human behavior, and design strategy, Skilled in visual communication and storytelling, Advocate for diversity, inclusion, and continuous learning

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Freelance Designer & Consultant
D’Gar Creative Studio
01.2023 - Current
Pet Care Specialist
PetSmart
01.2023 - 01.2024
Assistant Store Manager
SoftMoc
01.2021
Administrative Assistant / Construction Helper
Lynnwood Roofing
01.2020 - 01.2021
Innovation Internship (Academic)
Davivienda Bank
01.2019
Bakery & Café Manager
Unimarket Latin Foods
01.2019 - 01.2020
Junior Architect & Head of Interior Design
DeObra Arquitectos
01.2017 - 01.2019
Universidad Javeriana
Bachelor of Arts from Design & Architecture Studies
Universidad De La Sabana
from Mechanical Engineering
New England School
High School Diploma
Haley Garcia Salamanca