Haley Clarke
St. John's,Newfoundland And Labrador
Summary
An orderly and committed professional offering a wide range of hard and soft skills through past and current administrative roles and development. Proven resilience to handle the challenges of fast-paced environments. Detail-oriented and decisive individual with calculated judgment. Proven to succeed with a high volume of priorities, while cultivating self-motivative nature through professional growth. Ability to work alone, or with teams to accomplish complex tasks on time and accurately.
Overview
13
13
years of professional experience
Work History
HR Consultant
Treasury Board Secretariat, Executive Council, Government of Newfoundland and Labrador
St. John's, NL
08.2023 - Current
- Triages classification requests for Analysts and prepares files for their review.
- Assists with reviewing and rating basic and duplicate positions utilizing current job evaluation methodology.
- Liaises with third parties to obtain information for job evaluation files.
- Tracks and trends classification requests and outcomes.
- Provides administrative support to Analysts in support of job evaluation reviews.
- Apprises Departments and entities of outstanding requests.
- Monitors port of entry for inquiries and submissions and responds accordingly on a daily basis.
- Prepares appeal files for Analysts review while ensuring deadlines are efficiently met.
- Identifies and recommends process improvements to work flow.
- Responsible for interpreting and explaining human resources policies, procedures and/or regulations.
Secretary
The Office of Professional and Educational Development, Memorial University of Newfoundland
St. John's, NL
08.2022 - 08.2023
- Effectively completed minute taking, recording, and preparing meeting materials for various committees and meetings.
- Successfully completed human resource tasks, such as inputting paid time off and accrued overtime in Banner for over twenty employees on a bi-weekly basis.
- Managed monthly Excel report to track employee's paid time off.
- Efficiently managed the Associate Dean's Outlook calendar and schedule on a daily basis.
- Organized travel arrangements such as airfare and lodging, followed by completing travel request forms for reimbursement.
- Liaised with undergraduate and postgraduate medical education offices, as well as provincial, federal, legal, and public stakeholders on behalf of the Associate Dean.
- Responsible for monitoring and organizing documents for records management.
- Responsible for delegating, prompting, and monitoring confidential and standardized paperwork and for committees.
- Skilled in organizing and prioritizing workflow.
- Responsible for troubleshooting issues relating to registration for events.
- Managed in-person, telephone, and email inquiries for numerous programs by acting upon and/or redirecting communications.
- Completed requisitions, receiving purchase orders, and obtaining quotes.
Youth Care Worker
Waypoints
St. John's, NL
01.2021 - 08.2022
- Maintained contact with social service agencies and health care providers involved with youth to obtain feedback on youths overall progress to determine skill development needs.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Successfully administered and recorded medication prescribed to youth.
- Ensured security of highly confidential information of youth.
Office Administrator and Outreach Coordinator
Empowering You Lifestyle Centre
St. John's, NL
07.2011 - 01.2021
- Responsible for completing contracts and invoices.
- Worked with nutritionist to personalize client meal plans to promote good health and performance.
- Selected, scheduled and conducted orientation on in-service education programs.
- Maintained outreach contacts in organization's database to track progress toward base building goals.
Administrative Coordinator
Facilities Management, Memorial University of Newfoundland
St. John's, NL
11.2019 - 12.2020
- Analyzed financial activities of department to share budgetary input with managers.
- Assisted in the recruitment process through collaborating with screening, interviewing, and the selection of employees.
- Responsible for completing journal vouchers and obtaining quotes.
- Monitored and maintained statistical data from the university's shuttle bus through Microsoft Excel.
- Performed edits on the Board of Regents reports, followed by reaching the deadline date for uploading the final copy of these reports to the Board of Regents Vice-Presidents Council's database.
- Succeeded in meeting ATIPP deadlines and submitted requests.
- Prepared agendas and took notes at meetings to archive proceedings.
- Calculated and submitted payroll for shuttle bus drivers.
Service Specialist
Johnson Insurance
St. John's, NL
06.2018 - 11.2019
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Maintained in-depth knowledge of auto and home services, products and policies to offer customers best-in-class support.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
Program Coordinator
Skills Canada NL
Mount Pearl, NL
02.2016 - 06.2018
- Independently and successfully managed the Enter:Preneur Program for two years.
- Successfully recruited thousands of secondary and non-secondary students through career fairs, presentations, and local networking events.
- Facilitated educational workshops, meetings and conferences associated with program for secondary and post-secondary students.
- Developed brochures, newsletters and flyers to create promotional literature for program.
- Prepared a quarterly status report on program activities, progress, and status for management.
Education
Business Management Diploma - Human Resources, 2015
College of The North Atlantic
St. John'sSkills
- Skilled in Microsoft Office Suite, Banner, Qualtrics, Adobe Acrobat Pro, Internally Managed Site Builder (OPED/MUN Registration and event creating), and WebEx
- Knowledge of bureaucratic Structure
- Electronic Records Management
- Excellent oral and written communication skills
- Data gathering and analysis
- Task and workflow prioritization
- Recruitment
- Problem solving
- Preparing letters, documents, and presentations
- Schedule management and coordination
- Conflict Management
- Time management
- Ability to work in confidential environments
Timeline
HR Consultant
Treasury Board Secretariat, Executive Council, Government of Newfoundland and Labrador
08.2023 - Current
Secretary
The Office of Professional and Educational Development, Memorial University of Newfoundland
08.2022 - 08.2023
Youth Care Worker
Waypoints
01.2021 - 08.2022
Administrative Coordinator
Facilities Management, Memorial University of Newfoundland
11.2019 - 12.2020
Service Specialist
Johnson Insurance
06.2018 - 11.2019
Program Coordinator
Skills Canada NL
02.2016 - 06.2018
Office Administrator and Outreach Coordinator
Empowering You Lifestyle Centre
07.2011 - 01.2021
Business Management Diploma - Human Resources, 2015
College of The North Atlantic
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