Haley Brawner
Edson,AB
Summary
I am a committed employee eager to join a position on your team. As an excellent team player dedicate to enhancing customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Gas Station Attendant
Petro-Canada
06.2006 - 05.2024
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Built trustful relationships with customers to encourage return visits.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Managed motel reservations and processed payments.
- Promotion to Assistant Manager Offered
Assistant Manager
Petro-Canada
04.2018 - 05.2024
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed product ordering and coordinated deliveries.
Motel Housekeeper
Niton Junction Motel
03.2022 - 11.2023
- Covered Housekeeping roles during staff shortages
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Demonstrated positive and professional attitude with guests, and coworkers to contribute to positive work environment.
Education
High School Diploma -
Parkland Composite High School
Edson, AB06.2008
Skills
- Customer Relations
- Money Handling
- Schedule oversight
- Product and service knowledge
- Team motivation
- Workload Management
- Sales Strategies
- Retail Operations Management
- Compliance understanding
- Strategic Planning
- Sales Growth
- Cost Control
Accomplishments
Awarded 2015 Petro-Canada GSA of the year.
Languages
English
Native or Bilingual
Certification
First Aid
Timeline
Motel Housekeeper
Niton Junction Motel
03.2022 - 11.2023
Assistant Manager
Petro-Canada
04.2018 - 05.2024
Gas Station Attendant
Petro-Canada
06.2006 - 05.2024
High School Diploma -
Parkland Composite High School
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