Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Haley Autry

Modesto

Summary

Motivated Team Member accomplished in the drive up of merchandise sales while also responding to customer inquiries. Dedicated to the bond of not only other associates but also consumers. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

Starbucks
09.2024 - Current
  • Led team in achieving sales goals through effective training and performance management.
  • Streamlined inventory management processes, improving stock accuracy and reducing discrepancies.
  • Developed and implemented staff scheduling strategies to enhance operational efficiency.
  • Mentored and trained new employees on customer service best practices and store policies.
  • Oversaw daily operations, ensuring compliance with company standards and policies.

Shift Supervisor

Starbucks
07.2021 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Drink Server

Starbucks, Barista
09.2020 - Current
  • Prepared beverages, including coffee and tea according to customer requests.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Food Service Team Member

Taco Bell
09.2018 - 08.2020
  • Assisted customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked and updated sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained records related to sales, returns and inventory availability.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Associate of Arts - Communications

Modesto Junior College
Modesto, CA

Bachelor of Science - Communications

Arizona State University
Tempe, AZ
04.2026

High School Diploma -

Patterson High School
Patterson, CA
05.2020

Skills

  • Problem resolution
  • Product knowledge
  • Teamwork
  • Customer assistance
  • Relationship development
  • Product and service sales
  • Multi-tasking ability
  • Inventory Control
  • Store Merchandising
  • Health and Safety Standards
  • Training and Mentoring

Additional Information

  • A few times a year my mother and I foster kittens from our local shelter and are highly involved in their adoption process.
  • Actively babysit ages 2 through 12 year old children for families, teaching Reasonability and Reliability at a young age.
  • Was a Cheerleader for 12 years through elementary to high-school, creating Leadership and Teamwork Building Skills.
  • Maintained a 3.5 and above GPA while in high-school.
  • Won many awards both from cheer and school such as, "Most Spirited" and "Principle's List" for my dedication to both.

Timeline

Assistant Store Manager

Starbucks
09.2024 - Current

Shift Supervisor

Starbucks
07.2021 - Current

Drink Server

Starbucks, Barista
09.2020 - Current

Food Service Team Member

Taco Bell
09.2018 - 08.2020

Associate of Arts - Communications

Modesto Junior College

Bachelor of Science - Communications

Arizona State University

High School Diploma -

Patterson High School

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Haley Autry