Haley Atkins
Bakersfield
Summary
Dedicated Animal Caretaker with experience at Coffee Rd Animal Hospital, skilled in pet handling and animal care. Enhanced recovery outcomes through effective medication administration and educated pet owners, boosting client satisfaction. Known for patience and tolerance, I resolved customer complaints with empathy, fostering loyalty and repeat business.
Overview
3
3
years of professional experience
Work History
Animal Caretaker
Coffee Rd Animal Hospital
08.2022 - Current
- Provided daily care and feeding for diverse animal species, ensuring health and well-being.
- Monitored animal behavior, reporting changes to veterinary staff for timely interventions.
- Assisted in administering medications and treatments under veterinary supervision, enhancing recovery outcomes.
- Maintained cleanliness of animal enclosures and hospital facilities, upholding sanitary standards.
- Educated pet owners on proper care practices, improving client satisfaction and compliance.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Enhanced product knowledge to provide accurate information and support to customers.
- Assisted in training new hires on customer service protocols and company policies.
- Documented customer interactions using CRM software for accurate record-keeping.
- Handled escalated issues effectively, maintaining professionalism under pressure.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Indepence High School
Bakersfield, CASkills
- Pet handling
- Animal care
- Patience and tolerance
- Cleaning protocols
Timeline
Animal Caretaker
Coffee Rd Animal Hospital
08.2022 - Current
High School Diploma -
Indepence High School