Haley Addison
Huntington Beach
Summary
Customer-focused professional with experience as Restaurant Hostess at Calico Fish House. Expertise in managing reservations and enhancing guest experiences through effective problem-solving and multitasking. Proven ability to collaborate with teams, ensuring smooth operations and a welcoming atmosphere that drives repeat business.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Calico Fish House
07.2024 - Current
- Created welcoming experiences by greeting and seating guests promptly.
- Optimized table turnover by effectively managing the reservation system.
- Enhanced communication with waitstaff to address guest needs and requests.
- Ensured cleanliness of dining areas, contributing to a positive atmosphere.
- Facilitated training for new hostesses on service standards and procedures.
- Resolved guest inquiries swiftly, improving overall dining satisfaction.
Cashier/Food Preperation Worker
Nekter Juice Bar Inc.
04.2023 - 11.2023
- Enhanced customer satisfaction by processing transactions using point-of-sale systems.
- Maintained organized juice bar area, promoting a positive customer experience.
- Guided customers in product choices, providing detailed menu information.
- Ensured financial accuracy through precise handling of cash and card transactions.
- Monitored inventory levels, facilitating timely restocking of supplies.
- Developed customer relationships, fostering loyalty and encouraging repeat visits.
Education
Associate of Science - Business Administration
Orange Coast College
Costa Mesa, CA05-2026
High School Diploma -
Edison High School
Huntington Beach, CA06-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Problem-solving
- Team collaboration
- Take-out service
- Complaint handling
- Reservations management
- Food running
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Timeline
Restaurant Hostess
Calico Fish House
07.2024 - Current
Cashier/Food Preperation Worker
Nekter Juice Bar Inc.
04.2023 - 11.2023
Associate of Science - Business Administration
Orange Coast College
High School Diploma -
Edison High School