Haleema Parveen
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Line Cook
Taste Of Nawabs Restaurant
06.2023 - Current
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Plated and presented all dishes to match established restaurant standards.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
Supervisor/Assistant Manager
Taste Of Nawabs Restaurant
05.2023 - Current
- Increased customer satisfaction by implementing efficient service and sales strategies.
- Conducted routine inspections to check quality and compliance with established specifications.
- Developed strong relationships with customers, fostering loyalty through exceptional service.
- Conducted regular performance evaluations, identifying areas for improvement and facilitating growth opportunities for employees.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Addressed customer complaints effectively, resolving issues quickly while preserving brand reputation.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Bartender
Taste Of Nawabs Restaurant
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Kept bar presentable and well-stocked to meet customer needs.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Check-in-Agent
Intercruises Shoreside & Port Services
05.2023 - 10.2023
- Enhanced customer satisfaction by efficiently processing check-ins and issuing boarding passes.
- Managed challenging situations professionally, deescalating conflicts and finding appropriate resolutions.
- Utilized reservation systems effectively, updating passenger information accurately and securely.
- Coordinated with other airline personnel to ensure efficient movement of passengers through security checkpoints.
- Collaborated with team members to maintain high-quality service standards during peak travel times.
- Maintained detailed knowledge of airport policies and procedures to ensure seamless operations.
Cashier
Church's Chicken
05.2023 - 07.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Master of Science - Human Resource Management
Fairleigh Dickinson University
Vancouver, BC08.2024
Masters of Commerce - Finance
Sujatha Pg College For Women
Hyderabad, India05.2019
Skills
- Server Communication
- Food Safety
- Food Presentation
- Workload Management
- Menu Item Memorization
- Time Management
- Customer Service
- Problem-Solving
- Kitchen Staff Supervision
- Staff Management
- Collaboration and Teamwork
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Line Cook
Taste Of Nawabs Restaurant
06.2023 - Current
Supervisor/Assistant Manager
Taste Of Nawabs Restaurant
05.2023 - Current
Bartender
Taste Of Nawabs Restaurant
05.2023 - Current
Check-in-Agent
Intercruises Shoreside & Port Services
05.2023 - 10.2023
Cashier
Church's Chicken
05.2023 - 07.2023
Master of Science - Human Resource Management
Fairleigh Dickinson University
Masters of Commerce - Finance
Sujatha Pg College For Women
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