Halaleh Hosseinzadeh

• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Provided guidance and direction to subordinates regarding job duties and responsibilities.

Resolved customer complaints in a timely manner while ensuring customer satisfactio

• Enhanced patient care by effectively applying nursing techniques and maintaining accurate documentation.
• Implemented successful therapeutic communication techniques that helped reduce anxiety levels among distressed patients or family members during challenging situations.
• Utilized evidence-based practice principles to inform decision-making processes in daily nursing activities.
• Demonstrated professionalism in all interactions with patients, families, and healthcare team members while maintaining confidentiality and upholding ethical standards.