Summary
Work History
Education
Skills
Languages
Work Preference
Timeline
Generic
Open To Work

Halah Al-Zubaidi

Oakville

Summary

At Pharmacy, I excelled as a Pharmacy Assistant, enhancing medication safety through diligent inventory management and fostering customer loyalty with superior service. My expertise in Drug Inventory Control (hard skill) and empathetic patient counseling (soft skill) significantly contributed to a culture of continuous learning and professional development.

Work History

Pharmacy Assistant

Pharmacy
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
  • Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
  • Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
  • Assisted customers in locating over-the-counter products, improving their overall shopping experience.
  • Supported the pharmacist by preparing prescription labels and filling medication orders accurately.
  • Ensured compliance with pharmacy regulations by adhering to strict guidelines for medication storage and handling.
  • Facilitated smooth communication between pharmacists and customers, addressing concerns and answering inquiries with professionalism.
  • Increased customer satisfaction by providing timely and accurate medication information to customers.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Updated computer system with current customer, payment and inventory information.
  • Input patient information into computer system for prescription orders.

Education

No Degree - ICDL

Computeach
Amman

No Degree - Pharmacy

PEBC
Toronto, ON
2012

Bachelor of Science - Pharmacy

Baghdad University
Baghdad , Iraq
07.2006

Skills

  • Answering customer questions
  • Medication Dispensing
  • Patient Counseling
  • Medication labels
  • Resolving Complaints
  • Verifying orders
  • Drug Inventory Control
  • Drug Interaction Awareness
  • Pharmacy Law Compliance
  • Customer Service
  • Product restocking
  • Supply Restocking

Languages

English
Professional Working
Arabic
Native or Bilingual

Work Preference

Work Type

Part Time

Location Preference

RemoteHybrid

Timeline

Pharmacy Assistant

Pharmacy

No Degree - ICDL

Computeach

No Degree - Pharmacy

PEBC

Bachelor of Science - Pharmacy

Baghdad University
Halah Al-Zubaidi