Learning design professional with proven track record of developing and delivering impactful educational programs. Known for fostering collaborative environments and driving results through innovative instructional strategies. Highly adaptable, ensuring alignment with ever-changing educational needs and objectives. Possesses strong skills in facilitation, problem solving with focus on strategy work that capitalizes on experience in project management and leadership.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Learning Experience Designer
Edward Jones
03.2020 - Current
Experimented with gamification techniques in e-learning modules to incentivize learner participation and promote knowledge retention more effectively than traditional methods alone could achieve.
Established a culture of collaboration between cross-functional teams, leading to more efficient project execution and higher-quality learning experiences for end users.
Boosted learner satisfaction by incorporating user feedback into iterative design processes, resulting in highly engaging course offerings.
Evaluated learning program effectiveness using robust data analytics, driving continuous improvement efforts in curriculum design.
Developed strong partnerships with stakeholders to identify critical training needs and shape responsive learning interventions.
Incorporated storytelling elements into lesson designs as an effective means of connecting with learners emotionally while conveying complex concepts.
Provided coaching and mentoring to employees.
Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Trainer/ Business Coach
Vibrant Thinking Ltd.
01.2016 - 01.2018
Provided leadership and business coaching to small and medium sized businesses across several industries including: computer software development, training centers and the financial sector
Delivered face to face training sessions on various transferable skills including: Conflict Management, Time Management, Self-Actualization, Setting Goals, Creative Thinking, etc.
Recognized for ability to deliver engaging sessions using a variety of techniques from ice breaker activities to small lectures, games, experiential learning, role playing
Partnered with a prominent financial institution to design and deliver a series of 4 month personal development programs, targeted to women re-entering the workforce
2D Technical Director/ Team Lead/ Animator
Rubicon Holding Group Inc.
01.2005 - 01.2016
Promoted through several roles over a 10 year career with RGH group (an international animation studio).
Managed a team of ~75 technical staff, including up to 5 Team Leader direct reports.
Managed implementation of new technological improvements resulting in increased efficiency.
Demonstrated astute conflict management and facilitation skills, to discussions involving diverse artistic opinions.
Enhanced product quality by implementing efficient software testing and debugging processes.
Interacted with management across all 4 international offices on a regular basis, to meet project timelines.
Multimedia Developer
Menhaj Technologies
01.2003 - 01.2005
Developed educational material using Macromedia Flash (both design and action scripting).
Delivered in-house training sessions for Macromedia Flash to internal staff
Certification
Successfully attended and applied courses:
Xyleme training - Create & Syndicate
LLAMA - Learning Agile Project Management
Adult Training Certification - UoT
Certified Marshal Goldsmith Leadership Coach
Certified International Professional Trainer (CIPT)
Business Growth Coach, JEDCO
ToonBoom Certified Professional
JHSC certification - Level 1
Interests
Billiards, I am part of the Canadian Pool Association leagues in my area We compete locally and at a North American level
Traveling
Working out
Al Quds Group for Palestinian Folklore, Enjoyed being part of the dancing team, I had the privilege to perform in front of audiences as big as 300 and train over 40 students, Volunteer duration: 3 Years
Practice Management Strategy Consultant: New Business & Client Service Campus Diversity & Inclusion Strategist at Edward JonesPractice Management Strategy Consultant: New Business & Client Service Campus Diversity & Inclusion Strategist at Edward Jones