Overview
Work History
Education
Skills
Timeline
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Hala Alzeer

Mississauga,ON

Overview

8
8
years of professional experience

Work History

Dental Receptionist

River Grove Dental
Mississauga, Ontario
05.2023 - Current
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Performed Administrative tasks and maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Provided assistance to dentists during dental treatments and procedures as needed.
  • Assisted in the maintenance of dental equipment and supplies inventory.

Medical Receptionist

Mavis Wellness
Mississauga, ON
04.2022 - 10.2022
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Brand Associate

Banana Republic Factory Store
Mississauga, ON
05.2019 - 08.2022
  • Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
  • Promoted positive company image through superior customer service experiences.
  • Built lasting relationships with customers by delivering first-call resolution and taking ownership of scenarios.

Sales Associate

Children's Place
Mississauga, ON
06.2019 - 10.2019
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Teacher's Assistant

Alrowad Arabic School
Missanabie, ON
09.2017 - 06.2019
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Monitored students in class, hallways and cafeteria to enforce school rules.
  • Graded assignments and tests and documented results into filing systems.

Volunteer

Best Buddies
Mississauga, ON
09.2016 - 06.2017
  • Helped with prep, set up, and breakdown of community and public events.
  • Met one-on-one with autistic students and implemented targeted behavioral plans.

Education

Bachelor of Science - Honours Life Sciences With Minor in Sustainability

McMaster University
Hamilton, ON
04.2025

Skills

  • Fluent in English, Arabic and conversational knowledge in French
  • Organization and efficiency
  • Ability to grasp new techniques quickly
  • Outstanding leadership skills
  • Excellently performs under high pressure environments
  • Exceptional communication and interactive skills
  • Great telephone etiquette
  • Knowledgeable in ABELmed , ABELDent and Oscar
  • Microsoft Outlook, Word, and Excel

Timeline

Dental Receptionist

River Grove Dental
05.2023 - Current

Medical Receptionist

Mavis Wellness
04.2022 - 10.2022

Sales Associate

Children's Place
06.2019 - 10.2019

Brand Associate

Banana Republic Factory Store
05.2019 - 08.2022

Teacher's Assistant

Alrowad Arabic School
09.2017 - 06.2019

Volunteer

Best Buddies
09.2016 - 06.2017

Bachelor of Science - Honours Life Sciences With Minor in Sustainability

McMaster University

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Hala Alzeer