Hala Alzeer
Mississauga,ON
Overview
8
8
years of professional experience
Work History
Dental Receptionist
River Grove Dental
Mississauga, Ontario
05.2023 - Current
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Performed Administrative tasks and maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Provided assistance to dentists during dental treatments and procedures as needed.
- Assisted in the maintenance of dental equipment and supplies inventory.
Medical Receptionist
Mavis Wellness
Mississauga, ON
04.2022 - 10.2022
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Brand Associate
Banana Republic Factory Store
Mississauga, ON
05.2019 - 08.2022
- Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
- Promoted positive company image through superior customer service experiences.
- Built lasting relationships with customers by delivering first-call resolution and taking ownership of scenarios.
Sales Associate
Children's Place
Mississauga, ON
06.2019 - 10.2019
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Teacher's Assistant
Alrowad Arabic School
Missanabie, ON
09.2017 - 06.2019
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Graded assignments and tests and documented results into filing systems.
Volunteer
Best Buddies
Mississauga, ON
09.2016 - 06.2017
- Helped with prep, set up, and breakdown of community and public events.
- Met one-on-one with autistic students and implemented targeted behavioral plans.
Education
Bachelor of Science - Honours Life Sciences With Minor in Sustainability
McMaster University
Hamilton, ON04.2025
Skills
- Fluent in English, Arabic and conversational knowledge in French
- Organization and efficiency
- Ability to grasp new techniques quickly
- Outstanding leadership skills
- Excellently performs under high pressure environments
- Exceptional communication and interactive skills
- Great telephone etiquette
- Knowledgeable in ABELmed , ABELDent and Oscar
- Microsoft Outlook, Word, and Excel
Timeline
Dental Receptionist
River Grove Dental
05.2023 - Current
Medical Receptionist
Mavis Wellness
04.2022 - 10.2022
Sales Associate
Children's Place
06.2019 - 10.2019
Brand Associate
Banana Republic Factory Store
05.2019 - 08.2022
Teacher's Assistant
Alrowad Arabic School
09.2017 - 06.2019
Volunteer
Best Buddies
09.2016 - 06.2017
Bachelor of Science - Honours Life Sciences With Minor in Sustainability
McMaster University