Hakim Syed
Los Angels
Summary
Dynamic Sales Associate with proven expertise in customer engagement and upselling strategies honed at Hollywood Souvenir Land. Excelled in inventory management and relationship selling, boosting sales volume through strategic promotional support. Recognized for exceptional communication skills and a goal-oriented approach, consistently delivering outstanding customer service and driving revenue growth. Customer-focused Commissioned Sales Associate with years of lucrative, service-oriented experience selling a wide variety of products. Persistent and resilient professional with a charming personality, fostering genuine and sincere relationships with buying customers.
Overview
5
5
years of professional experience
Work History
Sales Associate
Hollywood souvenir land
Los Angeles
09.2019 - Current
- Assessed customer needs to provide assistance and information on product features.
- Answered customer inquiries regarding product features, pricing, and availability.
- Received and displayed product shipments on store retail shelves upon delivery.
- Answered store and merchandise questions and led customers to wanted items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted customers with product selection, sizing, and styling.
- Attended weekly team meetings to review performance goals and objectives.
- Cleaned shelves, counters, and tables to maintain an organized store.
- Computed purchases and received and processed cash or credit payment.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Worked with fellow sales team members to achieve group targets.
- Engaged customers in friendly, professional dialogue to determine needs.
- Greeted customers and provided exceptional customer service.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
- Bagged or packaged purchases and wrapped gifts.
- Maintained records related to sales for store management.
- Developed promotional strategies to increase sales volume.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Greeted customers to determine their wants or needs.
- Provided accurate information about products, prices, and services.
- Organized stockroom shelves according to size, color, or style.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained cleanliness of the store environment, including floors, windows, and displays.
Education
BBA - Business Administration And Management
Los Angeles City College
Los Angeles, CA06-2024
High School Diploma -
Milestone College
Dhaka, Bangladesh 05-2019
Skills
- Retail loss prevention
- Upselling strategies
- Promotional assistance
- Energetic, self-starter
- Contract drafting
- Inventory management
- Inventory tracking
- Cash handling
- Goal oriented
- Customer engagement
- Excellent communication skills
- Listening skills
- Time management
- Relationship selling
Affiliations
Outdoor hiking, campaign for fresh air
Cooking - hands on fun with cook and drinks
Meditations break
Two truth an lies- helps team members get to know each other in a fun way
Languages
English
Professional
Bengali
Professional
Hindi
Limited
References
References available upon request.
Timeline
Sales Associate
Hollywood souvenir land
09.2019 - Current
BBA - Business Administration And Management
Los Angeles City College
High School Diploma -
Milestone College
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