Hakim Almatar
Hamilton,ON
Summary
Dynamic leader and adept machine operator with a proven track record at Harbor Foam, enhancing team productivity by over 30% through effective communication and workflow optimization. Skilled in machinery operation and workplace safety, demonstrating a strong work ethic and problem-solving abilities. Achieved significant reductions in customer escalations by prioritizing attention to detail and teamwork. Fast learning and on time person. Im flexible with any available position but I'm looking for day time work.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Machine Operator
Rootree
Burlington, ON
09.2024 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Customer Service
LA Pita Halal
Burlington, ON
09.2023 - Current
Food customer service
Machine Operator Assembler
Harbor Foam
Michigan
03.2010 - 03.2023
- Operated machining equipment safely with team of operators.
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Complied with company and OSHA safety rules and regulations.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
Forklift Operator
Harbor Foam
Michigan
03.2010 - 03.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Team Leader Manager
Harbor Foam
Michigan
03.2010 - 03.2023
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Education
High School Diploma -
High School
IraqSkills
- Strong Work Ethic
- Good Communication
- Attention to Detail
- Machinery Operation
- Workplace Safety
- Teamwork and Collaboration
- Problem-Solving
- Machinery Operations
- Forklift and Pallet Jack Operation
- Shipping and Labeling
- Forklift Operation
Languages
English
Native or Bilingual
Arabic
Professional Working
Additional Information
I volunteer at the following places:
1. Crown Point Community Church
Co-lead pastor: Liana Brown @ liana@crownpointcommunity.ca
2. The Giving Closet Thrift Store
Store manager: Rob Matheson @ 905-741-7479
Certification
1. Worker Health and Safety Awareness issued on June 17, 2024.
2. WHMIS issued on June 14, 2024.
3. First Aid & CPR (Canadian Red Cross) issued on July 12, 2024.
4. Working at Heights issued on July 10, 2024.
5. Forklift Truck Operator Skills expires on July 17, 2027.
Timeline
Machine Operator
Rootree
09.2024 - Current
Customer Service
LA Pita Halal
09.2023 - Current
Machine Operator Assembler
Harbor Foam
03.2010 - 03.2023
Forklift Operator
Harbor Foam
03.2010 - 03.2023
Team Leader Manager
Harbor Foam
03.2010 - 03.2023
High School Diploma -
High School