Thadeka Clarke
Montreal,QC
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic, Mentally adapting at managing concurrent objectives to any team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
CIUSSS Centre-Ouest-de-l'Ile-de-Montréal
Montreal, Quebec
10.2022 - 09.2023
- Administrative Assistant for both Doctors
- Dr. Karl Looper, Chief of Psychiatry, Consultation-Liaison, Adult Psychiatry and Psycho-Oncology Clinic.
- Dr. Nazalie Faridi, Neuropsychiatry and Adult Psychiatry Clinic.
- Psychiatry Nurse and Consultation Liaison, Sophie Lessard.
- Responded effectively to sensitive inquiries or complaints.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Schedule appointments for Adult Psychiatry, Psyco-oncology and Neuropsychiatry, Clinic.
- Directed internal and external calls, emails and faxes to designated departments.
- Centro, EClinibase.
- Coordinate appointments for patients.
- Answer phone calls and emails to provide information resulting in correspondence.
- Developed administrative processes to achieve organizational objectives and improve office
Ops Administration
Fedex Ground
Dorval , Quebec
01.2021 - 08.2022
- Performed root cause analysis on any issues that arose during production or service delivery processes; developed action plans to address problems quickly.
- Delegated work to staff, setting priorities and goals.
- Collaborated with team leaders on quality audits.
Package Handler Trainer
Fedex Ground
Dorval , Quebec
05.2019 - 01.2020
- Participated in training sessions to learn new packing techniques and safety procedures.
- Trained new employees regarding warehouse procedures and standards.
- Ensured compliance with company policies regarding safety standards when handling packages in the warehouse environment.
Supervisor and Maintenance
Hallcon Corporation
Montreal , Quebec
09.2018 - 01.2020
- Trained new employees on company policies and procedures.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Quiznos
Quiznos SUB
Montreal, Quebec
01.2017 - 09.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Machine Operator
ERA Group INC
Montreal, QC
03.2013 - 02.2015
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
Education
Institutional & Home Care Assistance
SHadd Health & Business Center
Montreal, QC05-2025
High School Diploma -
Saint Laurent Adult Center
Montreal, QC01-2014
Practical Nursing -
Kay’s Nursing Academy
Manchester, Jamaica08-2011
High School Diploma -
Albert Town High School
Trelawny Jamaica07-2008
Skills
Patient-Centred care
Assisting with activities of daily living ( ADLs)
Ability to assist with mobility and transfers
Knowledge of Infection control and safety
Excellent communication and active listening skills
Empathy and cultural sensitivity
Teamwork and collaboration
Attention to detail and time management
Certification
• Hand hygiene Certification
• Heart and stroke Certification
• PDSP Certification
Timeline
Administrative Assistant
CIUSSS Centre-Ouest-de-l'Ile-de-Montréal
10.2022 - 09.2023
Ops Administration
Fedex Ground
01.2021 - 08.2022
Package Handler Trainer
Fedex Ground
05.2019 - 01.2020
Supervisor and Maintenance
Hallcon Corporation
09.2018 - 01.2020
Quiznos
Quiznos SUB
01.2017 - 09.2018
Machine Operator
ERA Group INC
03.2013 - 02.2015
Institutional & Home Care Assistance
SHadd Health & Business Center
High School Diploma -
Saint Laurent Adult Center
Practical Nursing -
Kay’s Nursing Academy
High School Diploma -
Albert Town High School