Hakan Yildiz
Scarborough,Ontario
Summary
Over 15 years of experience in IT Management, Proficient in managing and tracking relationships with local and international hardware and software vendors and consultancy companies. Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics. ITIL, ISO 27001, Vendor Management.
Overview
16
16
years of professional experience
10
10
Certification
Work History
IT Executive
Agrozan Commodities DMCC Dubai
BAE , Dubai
2023.05 - 2023.09
- Liaised with network team to configure, implement, and administer LAN and WAN components.
- Assisted in troubleshooting network connectivity issues related to DNS, DHCP and TCP and IP configuration.
- Created scripts using PowerShell commands for automated management of AD objects.
- Provided training sessions for staff members on how to use the different features of Office 365.
- Assisted with the migration of email from legacy systems into Office 365 environment.
- Managed Azure IaaS and PaaS resources such as SQL Database, Service Bus Queues, Event Hubs and Automation Accounts.
- Provided technical guidance to project teams on best practices for deploying applications to Microsoft Azure platform.
- Configured and maintained ERP systems to ensure efficient operation.(Navision ERP Project)
- Monitored network traffic for malicious activities and unauthorized access attempts.(Create user on Sophos with SSL VPN Rules)
IT Administrator & ERP Support
Eneko HVAC CO.
Izmir / Turkiye , IZMIR
2022.04 - 2023.04
- Configured Windows Server roles such as DHCP, DNS, IIS, Hyper-V.
- Installed, configured, and maintained hardware such as servers, computers, and printers.
- Provided technical expertise in the installation, configuration and maintenance of VMware ESXi and vSphere environments.
- Implemented disaster recovery solutions utilizing VMware Site Recovery Manager.
- Installed, configured, and tested PBX systems.(Issabel PBX)
- Successfully orchestrated the installation and implementation of the Canias ERP System, (SolidWorks and ERP system integration).
- Proficiently undertook the installation and management of Terminal Servers and M365 , optimizing communication and collaboration
- Installed, tested and configured CCTV systems in a variety of settings.
IT Systems Administrator & ERP Responsible
GAGE Railway & Aerospace CO.
Turkiye , Izmir
2019.09 - 2022.04
- Planned upgrades or replacements of existing systems based on budget constraints and resource availability.
- Led the successful project management of the ABAS ERP implementation, ensuring seamless integration and execution.
- Proficiently configured and managed VMware and Veeam systems, optimizing virtualized environments.
- Demonstrated expertise in Active Directory and Exchange Server management, ensuring efficient and secure operations. Architected a robust IT infrastructure, strategically aligned with key business objectives and evolving processes.
- Synthesized IT solutions to harmonize with the company's overarching strategic vision.
- Spearheaded the management of firewall operations, including Site-to-Site VPN, SSL VPN, and web security protocols.
- Orchestrated the implementation of the Law On The Protection Of Personal Data, collaborating with vendor companies to install and manage DLP software.
- Proficiently managed and installed IP Camera systems and played a pivotal role in overseeing the 3CX IP PBX System.
IT & ERP Executive
Megadyne Group CO.
Izmir , Turkiye
2009.08 - 2019.03
- Managed backup, user account and helpdesk systems.
- Conducted user training sessions on ERP systems.
- Successfully orchestrated the installation and implementation of the ERP System, specifically Dynamics AX versions 2009 to 2012.
- Applied software patches and conducted version upgrades to proactively address security vulnerabilities and safeguard critical data.
- Proficiently undertook the installation and management of Terminal Servers and Exchange Email Servers, optimizing communication and collaboration.
- Skillfully oversaw the installation and administration of the AVAYA IP Office Suite, enhancing telecommunication capabilities.
- Strategically configured hardware, software, and devices to establish efficient workstations for employees.
- Demonstrated adeptness in server maintenance, ensuring seamless network operations even during peak usage periods.
- Expertly handled HP Networking Configuration and Firewall setup, ensuring secure and robust network infrastructure.
- Worked closely with internal departments such as IT, Finance and HR during implementations and upgrades.
IT Systems Administrator
Makrosaglik Healthcare CO.
Izmir , Turkiye
2007.09 - 2009.05
- Managed Open Source Linux Email server (14 Domains + 200 Users with qmail etc)
- Managed Oracle Lab. Software on Linux + Oracle DB.
- Managed and installed Active Directory system + DNS + Terminal Server
Prepared/created a long-term IT Plan to support project growth and requirements or added capacity - Fostered connectivity between central and branch offices, facilitating smooth data exchange.
- Maintained minimum organizational performance threshold for Linux server-based operations.
- Resolved complex technical problems within established service level agreements.
- Configured and maintained system hardware, software and network components.
- Created user accounts and managed access rights for users.
- Consulted users to determine areas in need of improvement.
Education
BBA - Business Administration
Anadolu University
Turkiye2014-09
Associate of Science - Information And Computer Systems
Ege University
Turkiye2001-09
Skills
- VMware and Oracle VM
- Network Administration
- Cloud Management (Azure, Google WSP)
- Microsoft Exchange (M365, 2013-2019)
- User Support
- Team Collaboration
- Disaster Recovery
- Firewall Management
- VoIP Systems (Avaya,3CX)
- Active Directory Knowledge
- Quick Learner
- Help Desk Software (Service Now, ManageEngine)
- Mobile Device Management
- Server Administration (2016-2022)
- Veeam Backup Replication Management
- Linux Server Configuration (Redhat, Centos, Ubuntu)
- CCTV IP Install and Manage
Certification
- MCSA
- MCP
- MCTIP
- MCTS (Network- Active Directory)
- CCNA 1 - Introduction to Networks.
- CCNA - 2 - Switching, Routing, and Wireless Essentials
- CCNA - 3 - Enterprise Networking, Security, and Automation
- Vmware Install Config. Cert.
- SQL Server Manage-Install Cert.
- ISO 27001 (ISMS) Lead Auditor
Languages
English
Full Professional
Turkish
Native/ Bilingual
References
References available upon request.
Timeline
IT Executive
Agrozan Commodities DMCC Dubai
2023.05 - 2023.09
IT Administrator & ERP Support
Eneko HVAC CO.
2022.04 - 2023.04
IT Systems Administrator & ERP Responsible
GAGE Railway & Aerospace CO.
2019.09 - 2022.04
IT & ERP Executive
Megadyne Group CO.
2009.08 - 2019.03
IT Systems Administrator
Makrosaglik Healthcare CO.
2007.09 - 2009.05
BBA - Business Administration
Anadolu University
Associate of Science - Information And Computer Systems
Ege University
- MCSA
- MCP
- MCTIP
- MCTS (Network- Active Directory)
- CCNA 1 - Introduction to Networks.
- CCNA - 2 - Switching, Routing, and Wireless Essentials
- CCNA - 3 - Enterprise Networking, Security, and Automation
- Vmware Install Config. Cert.
- SQL Server Manage-Install Cert.
- ISO 27001 (ISMS) Lead Auditor
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