Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hajra Jilani

Mississauga,ON

Summary

Detail-oriented Administration Professional with extensive experience at Marlin Travel and proven success as a Sales Associate at Luxor. Recognized for exceptional problem-solving abilities and maintaining high hygiene standards while effectively addressing complex IT challenges. Demonstrates a strong track record in enhancing customer service and driving sales through excellent interpersonal skills. Aims to leverage expertise to contribute to team success in a dynamic environment.

Overview

2
2
years of professional experience

Work History

Administration Work

Marlin travel
Mississauga, Ontario
09.2023 - 10.2024
  • Maintained cleanliness of work area by sweeping floors, wiping down surfaces and properly disposing of any waste materials.
  • Assisted with basic network administration tasks such as adding new users, resetting passwords and configuring accounts.
  • Maintained a clean work environment by following infection control practices at all times.
  • Resolved complex problems related to hardware, software, networks.
  • Assessed and monitored compliance of hygiene standards in the workplace.

Sales Associate

Luxor
Hamilton, Ontario
02.2023 - 09.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Upsold additional items based on customer interests and needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Greeted customers to determine wants or needs.

Education

High School Diploma -

Holy Name of Mary
Brampton, ON
06-2023

Skills

  • Social media networking
  • Restock workstations
  • Paperwork and charting
  • Detail work
  • Upselling
  • Listening skills
  • Time management
  • Problem-solving
  • Friendly and outgoing
  • Energetic self-starter
  • Multi-tasking strength
  • Excellent people skills
  • Goal oriented
  • Goal tracking
  • Task prioritization

Languages

English
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual

Timeline

Administration Work

Marlin travel
09.2023 - 10.2024

Sales Associate

Luxor
02.2023 - 09.2023

High School Diploma -

Holy Name of Mary
Hajra Jilani