Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hajiro Hirsi

320-420 WABB PL WINNIPEG ,MB

Summary

Committed home support worker offers 2 years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping.

Overview

4
4
years of professional experience

Work History

Home Support Worker

ParaMed Home Health Care
Toronto, ON
06.2023 - 07.2024

.Assisted clients with activities of daily living (ADLs) including bathing, grooming, dressing, and toileting. Provided incontinence care and management.

Assisted with mobility, transfers, and ambulation.

Maintained a clean and safe living environment through light housekeeping, laundry, and meal preparation. Managed medication administration and monitoring according to care plans.

Provided companionship and emotional support to clients.

  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted disabled clients to support independence and well-being.
  • Advocated for client needs and preferences in care planning discussions, ensuring their voices were heard and respected.
  • Completed regular check-ins and progress report for each client.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Home Support Worker

Volunteer Humber Village
Toronto, ON
01.2022 - 03.2023
  • Promoted mental stimulation through engaging activities tailored to each client''s interests and abilities.
  • Supported physical wellness by assisting clients with exercise routines or therapeutic movement under the guidance of healthcare professionals.
  • Followed nutritional plans to prepare optimal meals.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Developed trusting relationships with clients, establishing rapport and open communication.

General Laborer Packing

Ventura Foods
01.2022 - 01.2023

Pulled and packed products based on daily orders.

. Meeted specifics of customer orders in a timely manner.

. Keeped products separated, organized and in good rotation.

. Monitored product quality frequently, reporting problems to mitigate safety issues.

. Reported any mechanical problems.

. utilized continuous improvement mindset and assists in identifying opportunities to improve processes.

. Followed good manufacturing practices and required work safe practices.

. Maintained a clean ,sanitary and safe work

Home Support Worker

Volunteer Work
Toronto, ON
11.2022 - 12.2022

As a member of joint family, provided personal care to the senior members (paternal great grandparents) such as assistance with bathing, grooming, toileting, and dressing.

• Observed health condition and reported deteriorations or improvements immediately

• Provided companionship

• Accompanied to and from scheduled doctor's appointments and personal outings

• Administered medication prescribed by doctors by following a set schedule

• Prepared and fed nutritious food in accordance with their dietary plans

• Documented care provision and managed the records in a secure and confidential manner

Customer Service Cashier

Starbucks
Toronto, ON
03.2020 - 01.2022

Helped customers by answering their questions and completing their requests.

. Handled customer complaints and kept the checkout area clean and tidy.

. Checked customer prices and processed sales by scanning barcodes.

.Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.

. Maintained customer satisfaction by promptly and professionally handling [Type] product returns.

. Kept an eye on self-checkout systems and offered assistance or intervention as needed.

. Provided product expertise by demonstrating features, answering questions, and redirecting objections to emphasize positive features. Handled POS transactions such as checks, cash, credit card purchases, and refunds.

Handled customer complaints and kept the checkout area clean and tidy.

Restocked, arranged, and organized merchandise in the front lanes to increase product sales.

. cleanliness and organization in assigned area

Education

First Aid And CPR Level C -

Canadian Red Cross
05.2024

Toronto Shelter Standards -

CERTIFICATE of ACHIEVEMENT
03.2024

Ontario Retirement Community Association[ORCA] -

Achēve
12.2022

Ontario Retirement Community Association[ORCA]

Achēv
Toronto On
12.2022

High School Diploma -

Emery Adult Learning Centre
North York, ON
06.2021

Skills

  • Customer service
  • Time management
  • Reliability
  • Valid Driver license
  • Problem-Solving
  • Safety Awareness
  • Strong Verbal and written communication skills
  • Person-Centred care
  • Empathy and patient

Languages

Arabic
Native or Bilingual
English
Native or Bilingual
Somali
Native or Bilingual

Timeline

Home Support Worker

ParaMed Home Health Care
06.2023 - 07.2024

Home Support Worker

Volunteer Work
11.2022 - 12.2022

Home Support Worker

Volunteer Humber Village
01.2022 - 03.2023

General Laborer Packing

Ventura Foods
01.2022 - 01.2023

Customer Service Cashier

Starbucks
03.2020 - 01.2022

First Aid And CPR Level C -

Canadian Red Cross

Toronto Shelter Standards -

CERTIFICATE of ACHIEVEMENT

Ontario Retirement Community Association[ORCA] -

Achēve

Ontario Retirement Community Association[ORCA]

Achēv

High School Diploma -

Emery Adult Learning Centre
Hajiro Hirsi