Hajar Ihsane

• Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
• Prepared clients for hair cuts and styles with soothing shampoo work.
• Answered telephone calls to provide information and schedule new appointments.
• Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
• Prepared styling tools for daily use, ensuring all equipment was sanitized and functioning properly for stylist use.
• Scheduled customer appointments and rearranged individual time slots to meet demand.

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Wax service, eyebrows threading
• Facial traitments

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

§ Sent, received and distributed faxes on a timely basis

§ Prepared regional mailings as required

§ Ordered supplies from external suppliers and internal departments, including marketing materials and forms

§ Coordinated meeting agendas and ensured supplies were stocked for office equipment

§ Conducted maintenance calls for service and ensured supplies were stocked for office equipment

Maintenance and printing

§ Displays Assisted for customer inspiration with product selection and queries; offered style and outfit suggestions; utilized mannequins

§ Investigated and resolved customer complaints

§ Set up store displays

§ Inspected merchandise for quality and quantity

§ Offered style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration

§ Kept informed on the most current promotions and advertisements

§ Assisted in merchandising, displays and maintenance of the store’s cleanliness

§ Replenished merchandise, monitored floor stock and processed shipments

§ Directed customers in locating merchandise

§ Processed cash/credit/debit purchases at the register of a Point

• Created and updated records and files to maintain document compliance.
• Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
• Sorted, opened, and routed mail and deliveries to meet business requirements.
• Prepared and charted data and metrics for detailed status reports.