haily Yost
Box 212 Ardmore
Summary
With experience of running a successful dog breeding kennel growing up and enjoying a small dog breeding program on my hobby farm I have also gained skills of Compassion and am a reliable team player with extensive experience in patient care at Alberta Health Services. Skilled in problem-solving and enhancing customer satisfaction through effective communication and responsiveness.
Overview
13
13
years of professional experience
Work History
Health Care Aide
Alberta Health Services
09.2017 - Current
- Monitored patient vital signs, reporting changes to nursing staff promptly.
- Maintained a clean and safe environment, adhering to sanitation protocols.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
Professional Cleaner
Own Company
01.2014 - 08.2017
- Operated cleaning equipment and tools to maintain high standards of cleanliness in residential and commercial spaces.
- Developed and implemented efficient cleaning schedules tailored to client needs, enhancing service.
- Established strong customer relationships through consistent communication and responsiveness.
Manager
Boston Pizza Stettler AB
01.2012 - 08.2014
- Supervised daily operations to ensure compliance with company standards.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
Education
Health Care Aide Certification - Health Care Aide
Norquest College
Edmonton, None05.2018
GED -
Stettler Adult Learning
Stettler, AB2017
Skills
- Compassionate
- Reliable team player
- Patient care
- Patient relationship building
Timeline
Health Care Aide
Alberta Health Services
09.2017 - Current
Professional Cleaner
Own Company
01.2014 - 08.2017
Manager
Boston Pizza Stettler AB
01.2012 - 08.2014
Health Care Aide Certification - Health Care Aide
Norquest College
GED -
Stettler Adult Learning
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