Haillee Hamelin-Dorzek
Gatineau,QC
Summary
I am a dedicated and adaptable coach with extensive experience in figure skating, skilled in mentorship, behaviour management, and creating engaging learning environments. Additionally, I have a strong background in psychology, providing me with a deep understanding of child and adolescent development, learning, motivation, and linguistics. Passionate about fostering growth and adapting to diverse needs, I am excited to bring enthusiasm and expertise to a dynamic substitute teaching role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Regional Coach
Shawville Skating Club
09.2024 - Current
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
- Organized and led 10 hours of practice to increase competitive attitude and skills.
- Maintained strong relationships with athletes, parents, and school administrators for program support and success.
- Fostered a positive team environment with clear communication and motivational techniques for more than 80 skaters.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage. As well as kept up to date on the newest information and teaching techniques.
Associate/Guide
CampFortune
12.2023 - Current
- Enhanced guest experience by providing informative and engaging guided tours.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
Associate
Popeye's Supplements
05.2023 - 10.2023
- Helped customers gain knowledge about supplements, such as proteins, and vitamins.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
Server/Cashier
Brooklyn's Place
04.2021 - 09.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Processed sales transactions for cash, debit and credit purchases.
- Provided details on seasonal flavour availability, ice cream source, allergens and specials.
- Interviewed, hired and trained new employees for production positions.
- (Seasonal Job, Summer)
Barista
Starbucks
02.2022 - 06.2022
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Created various hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Skate Patroller
H2O Ottawa
01.2022 - 03.2022
- Evaluated injured or ill persons to determine the nature and extent of concerns.
- Prioritized medical procedures based on the severity of concern and available resources.
- I communicated with dispatchers or treatment center personnel to provide information about the situation, arrange the reception of victims, or receive instructions for further treatment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced atmosphere.
- (Seasonal Job, Winter)
Volunteer Skating Assistant
Skate Canada
11.2016 - 03.2021
- Analyzed the moves of around 80 skaters to explain correct and incorrect techniques.
- Adjusted coaching techniques to highlight the strengths and weaknesses of each athlete.
- Evaluated athletes' strengths and weaknesses to improve techniques to prepare for competitions.
- Gave on and off-ice training to help aid athletes in proper stretching and training regimens.
- Choreographed programs to prepare skaters for competitions and advancement testing.
Education
Bachelor of Science - Psychology
University of Ottawa
Ottawa, ON12-2025
Social Sciences
Heritage College
GatineauHigh School Diploma -
Pontiac High School
Shawville, QC06.2021
Skills
- Educational Development
- Bilingual Communication Skills: English and French
- Professional Etiquette
- Team Management
- Positive Interpersonal Skills
- Strategic Time Allocation
Certification
- Valid Driving License
- Standard First Aid CPR/AED Level C
- SMART SERVE Ontario
- TCPS 2: CORE
- NCCP Trained CanSkate Coach - Skate Canada
- NCCP Trained Regional Coach - Skate Canada
Timeline
Regional Coach
Shawville Skating Club
09.2024 - Current
Associate/Guide
CampFortune
12.2023 - Current
Associate
Popeye's Supplements
05.2023 - 10.2023
Barista
Starbucks
02.2022 - 06.2022
Skate Patroller
H2O Ottawa
01.2022 - 03.2022
Server/Cashier
Brooklyn's Place
04.2021 - 09.2022
Volunteer Skating Assistant
Skate Canada
11.2016 - 03.2021
Bachelor of Science - Psychology
University of Ottawa
Social Sciences
Heritage College
High School Diploma -
Pontiac High School
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