Hailey Ratcliffe
Peterborough,ON
Summary
Dedicated and responsive professional with proven skills in classroom management, behaviour modification, and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning.
Overview
9
9
years of professional experience
Work History
Childcare Educator
Northview Daycare and Nursery School
Peterborough, Ontario
05.2025 - Current
- Fostered a safe and nurturing environment for children aged one to four.
- Implemented educational activities promoting social, emotional, and cognitive skills.
- Supervised daily activities ensuring compliance with safety standards and regulations.
- Established good relationships with parents and guardians through regular communication.
Student Teacher
Kawartha Pine Ridge District School Board
Peterborough, Ontario
09.2024 - Current
- Developed lesson plans aligning with curriculum standards and student needs.
- Implemented classroom management techniques to maintain a positive learning environment.
- Supported diverse learners by adapting materials for various learning styles.
- Collaborated with experienced teachers to refine instructional strategies.
- Assessed student progress through regular evaluations and feedback sessions.
- Communicated effectively with parents regarding student performance and needs.
Camp Director
City of Ottawa
Ottawa, Canada
01.2021 - 08.2024
- Organized daily camp activities for diverse groups of children.
- Developed safety protocols to ensure a secure environment for participants.
- Managed staff recruitment, training, and scheduling for camp operations.
- Coordinated communication between parents, staff, and city officials.
- Oversaw budgeting and resource allocation for camp programs.
Substitute teacher
Ottawa Catholic School Board
Ottawa, Canada
01.2022 - 06.2024
- Provided instruction and guidance to students in the absence of a regular teacher.
- Provided notes and reports on school day activities to the primary teacher.
- Managed classroom behaviour using effective strategies and positive reinforcement techniques.
- Supervised students during lunch and recess, promoting respectful interactions.
- Implemented school policies and procedures to maintain a structured educational setting.
Service Representative
City of Ottawa
Ottawa, Canada
01.2021 - 06.2024
- Greeted customers warmly and made them feel welcome.
- Provided customer service by responding quickly to inquiries in a professional manner.
- Resolved any customer complaints or issues in a timely fashion.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Followed proper cash handling procedures while completing transactions.
- Completed basic bookkeeping and document filing.
Dance Instructor
City of Ottawa
Ottawa, Canada
01.2018 - 01.2022
- Developed and implemented dance classes for students of all ages, levels and abilities.
- Assessed student skills and provided constructive feedback to enhance technique and confidence.
- Planned special events such as recitals or competitions to showcase student work.
- Collaborated with colleagues to develop community outreach programs promoting dance education.
After School Counsellor, After School Coordinator, Summer Camp Counsellor, Summer Camp Coordinator
City of Ottawa
Ottawa, Canada
01.2019 - 01.2021
- Organized and managed camp activities, including arts and crafts, sports, swimming, music, drama, etc.
- Maintained records of attendance, program evaluation reports, incident reports and other relevant documents.
- Prepared facilities for activities before student arrival and led students in cleaning and securing program areas after meetings.
- Provided training for new staff members on safety protocols as well as camp policies and procedures.
- Conducted regular evaluations of staff performance and provided constructive criticism where necessary.
Server
Bridlewood Retirement Community
Ottawa, Canada
01.2017 - 01.2018
- Took orders from residents and guests accurately and in a timely manner.
- Assisted in menu planning and food preparation with kitchen staff.
- Addressed resident inquiries and dietary needs effectively.
- Trained new servers on service protocols and community policies.
- Maintained inventory of dining supplies and equipment usage.
- Ensured compliance with safety and sanitation standards during service.
Education
Bachelor of Education - Elementary Education
Trent University
Peterborough04-2026
Bachelor of Arts - Childhood And Youth Studies
Carleton University
Ottawa04-2024
Skills
- Classroom management
- Activity planning
- Communication
- Problem solving
- Conflict resolution
- Team coordination
- Time management
- Organization
- Patience
Training
- Food Handler, 25/24, Peterborough, ON
- Standard First Aid/CPR/AED, 06/25, Ottawa, ON
- AODA, 06/25, Ottawa, ON
- Violence and Harassment in the Workplace, 01/24, Ottawa, ON
- Alcohol and Drugs in the Workplace, 01/24, Ottawa, ON
- Core Training, 01/24, Ottawa, ON
- Cash Handling, 01/21, Ottawa, ON
- Responsible Computing, 01/21, Ottawa, ON
- Safeguard Training, 01/24, Ottawa, ON
- Principles of Healthy Child Development, 01/20, Ottawa, ON
- Babysitting Course, 01/15, Ottawa, ON
Hobbies and Interests
- Reading and Literature
- Art and Music
- Yoga and Pilates
- Cooking and baking
- Traveling
References
- Bryan Richards, (613) 580-9677, Bryan.richards@ottawa.ca
- Megan Skentelbery, (613) 591-3683, Megan.skentelbery@ocdsb.ca
References
References available upon request.
Timeline
Childcare Educator
Northview Daycare and Nursery School
05.2025 - Current
Student Teacher
Kawartha Pine Ridge District School Board
09.2024 - Current
Substitute teacher
Ottawa Catholic School Board
01.2022 - 06.2024
Camp Director
City of Ottawa
01.2021 - 08.2024
Service Representative
City of Ottawa
01.2021 - 06.2024
After School Counsellor, After School Coordinator, Summer Camp Counsellor, Summer Camp Coordinator
City of Ottawa
01.2019 - 01.2021
Dance Instructor
City of Ottawa
01.2018 - 01.2022
Server
Bridlewood Retirement Community
01.2017 - 01.2018
Bachelor of Education - Elementary Education
Trent University
Bachelor of Arts - Childhood And Youth Studies
Carleton University