Hailey Wright
Woodstock,Canada
Summary
Detail-oriented operations professional experienced in supporting business functions, maintaining accurate records, ensuring policy compliance in customer-facing environments, and quality control inspections. Known for reliability, clear communication, and independent problem-solving.
Overview
7
7
years of professional experience
Work History
Crew Member
Wendy's
Woodstock, ON
03.2025 - Current
- Provide fast, friendly customer service in a high-volume food service environment.
- Prepare food and beverages while maintaining food safety and cleanliness standards.
- Operate point-of-sale system, process transactions, and handle customer inquiries.
- Collaborate with team members to ensure smooth and efficient shift operations.
Relief Manager
Public Storage
Woodstock, ON
02.2021 - 11.2023
- Oversaw daily store operations, including customer service, sales, and unit rentals.
- Prepared and executed lease agreements, walking customers through terms and policies to ensure full understanding.
- Emailed and called customers to remind them of reservations, booked units, and provided tours of available spaces.
- Performed collection calls to recover outstanding payments, maintaining professionalism and persistence.
- Managed contracts, billing, and accurate record-keeping.
- Maintained facility security, cleanliness, and compliance with company policies.
- Independently managed the store during assigned shifts, demonstrating leadership.
Quality Control Inspector
Toyota Motor Manufacturing Canada
Woodstock, ON
03.2019 - 08.2020
- Conducted on-line final inspections on completed vehicles at the end of the assembly line.
- Verified compliance with safety, quality, and customer order specifications before release.
- Documented and reported defects, coordinating with production staff to ensure corrections were made.
- Worked full-time during summer months and part-time (Fridays & Saturdays) in winter while attending school.
Quality Inspector
Kelly Services
Woodstock, ON
01.2019 - 03.2019
- Performed off-line inspections on auto parts prior to their introduction onto the production line.
- Ensured all components met quality standards before assembly.
- Removed and safely disposed of defective or damaged parts to maintain production efficiency.
Education
Pre-Health Sciences & Nursing -
Sheridan College
Brampton, ON03.2025
Pre-Media and Entertainment -
Mohawk College
Hamilton, ON01.2020
Ontario Secondary School Diploma -
Ingersoll District Collegiate Institute
Ingersoll, ON01.2018
Skills
- Quality inspection and attention to detail
- Leadership skills
- Customer service and problem resolution
- Contract and lease management
- Sales and bookings
- Reservations management
- Dependability and adaptability
- Strong communication skills
- Team collaboration
- Health and safety awareness
- Customer service
- Inventory counts
- Telephone etiquette
- Smart Serve certification
- Store opening and closing
References
Available upon request
Volunteer Experience
- Woodingford Lodge (Nursing Home), Volunteer, Ingersoll, ON, Assisted residents with meals and recreational activities., Earned 'Diners with Dignity' Certificate (2015)., Supported elderly residents through companionship, including playing cards and puzzles.
- Forest Cliff Camp, Camp Counselor, Forest, ON, Supervised campers, led activities, and ensured safety in overnight camp setting., Assisted with meal prep, clean-up, and daily routines.
- Ingersoll Parks and Recreation, Day Camp Volunteer, Ingersoll, ON, Supervised children during recreational activities and swimming., Provided support with meals and ensured safety and inclusion for all participants.
Timeline
Crew Member
Wendy's
03.2025 - Current
Relief Manager
Public Storage
02.2021 - 11.2023
Quality Control Inspector
Toyota Motor Manufacturing Canada
03.2019 - 08.2020
Quality Inspector
Kelly Services
01.2019 - 03.2019
Pre-Health Sciences & Nursing -
Sheridan College
Pre-Media and Entertainment -
Mohawk College
Ontario Secondary School Diploma -
Ingersoll District Collegiate Institute