Hailey Wingate
Arnprior,Canada
Summary
Dedicated criminology student with a strong foundation in legal principles, conflict resolution, and investigative techniques. Experienced in customer service roles that require excellent communication, problem-solving, and leadership skills. Adept at handling public interactions, enforcing policies, and maintaining professionalism in fast-paced environments. Proven ability to de-escalate conflicts, ensure compliance with regulations, and provide exceptional service. CPR and First Aid certified, with a keen interest in applying criminological knowledge to municipal law enforcement and public safety initiatives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Party Host / Camp Counsellor
Xtreme Trampoline Park
Ottawa, ON
09.2023 - Current
- Coordinate children's activities ensuring safety and enjoyment, fostering a positive environment
- Prepare and serve food and beverages, adhering to strict hygiene standards for guest satisfaction
- Decorate and organize tables according to themes, enhancing the party atmosphere
- Plan and execute parties based on customer preferences, ensuring memorable experiences
Event Waitress
The Rolling Acres
Bomanville, ON
05.2023 - 12.2024
- Maintain clean, stocked server areas to boost efficiency during events
- Resolve guest and staff issues ensuring high satisfaction levels
- Enhance team productivity by addressing and solving complaints
- Ensure seamless service flow by organizing server areas effectively
Crew Trainer
McDonald's
Oshawa, ON
09.2021 - 12.2024
- Guide team in customer service, ensuring high satisfaction and adherence to safety standards
- Welcome guests warmly, addressing needs promptly to enhance their dining experience
- Mentor new staff, fostering a collaborative environment and improving team performance
Home Activity Director Assistant
Livita Centennial
Oshawa, Ontario
09.2021 - 01.2022
- Organized daily wellness activities, enhancing residents' engagement and community spirit
- Coordinated outreach efforts, boosting community awareness and participation
- Engaged with senior groups, expanding program reach and fostering community connections
Education
Honours Bachelor of Social Science - Major in Criminology, And A Minor in Human Rights
University of Ottawa
Ottawa06-2027
High School Diploma -
Eastdale CVI
Oshawa, ON06-2023
Some College (No Degree) - Anatomy And Physiology
Durham College
Oshawa, ON05-2023
Skills
- Sampling strategies
- Focus groups
- Research ethics
- Group activity implementation
- Public speaking
- Emergency response
Certification
- Adult and Pediatric First Aid/CPR/AED
- Certified Professional - Food Safety (CP-FS)
- WHMIS 2015 - Public Health Ontario
- Ontario Babysitting and Childcare
References
References available upon request.
Timeline
Party Host / Camp Counsellor
Xtreme Trampoline Park
09.2023 - Current
Event Waitress
The Rolling Acres
05.2023 - 12.2024
Crew Trainer
McDonald's
09.2021 - 12.2024
Home Activity Director Assistant
Livita Centennial
09.2021 - 01.2022
Honours Bachelor of Social Science - Major in Criminology, And A Minor in Human Rights
University of Ottawa
High School Diploma -
Eastdale CVI
Some College (No Degree) - Anatomy And Physiology
Durham College
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