Hailey Willock
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald’s
10.2020 - 06.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
North Lambton Secondary School
Forest, ON06.2023
Skills
Reliable
Strong work ethic
Positive attitude/friendly behaviour
Goal oriented
Responsible/Mature
Good time management
- Customer Engagement
- Cleaning
- Flexible Schedule
- Clear Communication
- Stress management
- Empathy and understanding
- Team building
Languages
English
Timeline
Crew Member
McDonald’s
10.2020 - 06.2023
High School Diploma -
North Lambton Secondary School
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