Hailey Wickens
Sherwood Park,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Canadian Tire
10.2022 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Service Porter
Sherwood Kia
08.2023 - 12.2023
- Increased service efficiency by maintaining a clean, organized, and well-stocked workspace for technicians.
- Supported sales team efforts, ensuring all vehicles were prepared and ready for test drives or delivery.
- Contributed to positive customer experiences by providing shuttle transportation when necessary.
- Aided in boosting overall department productivity by performing minor repairs and routine maintenance tasks as needed.
- Facilitated smooth operations within the service department through effective communication with team members and supervisors.
- Aided other departments during downtime such as detail and vehicle drop-off and pick-up
Seasonal Sales Associate
La Vie En Rose
11.2021 - 01.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Education
High School Diploma -
Edmonton Academy
Edmonton, ABNo Degree - Business
Northern Alberta Institute of Technology
Edmonton, AB04.2024
Skills
- Customer Complaint Resolution
- Microsoft Office
- Effective Communication
- Refunds and exchanges
- Safe Driving
- Vehicle detailing
Languages
English
Native or Bilingual
Timeline
Service Porter
Sherwood Kia
08.2023 - 12.2023
Customer Service Cashier
Canadian Tire
10.2022 - Current
Seasonal Sales Associate
La Vie En Rose
11.2021 - 01.2022
High School Diploma -
Edmonton Academy
No Degree - Business
Northern Alberta Institute of Technology
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