Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Vera

Folsom

Summary

Knowledgeable team member with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.

Overview

5
5
years of professional experience

Work History

Barista

Dutch Bros. Coffee
02.2022 - Current

· Heightened my communication skills with customers as these interactions were very valued at our stand.

· Continued to promote my quick learning and memorizing skills by staying informed about our extensive menu, customizations, pricing, inventory, and ingredients.

· Known to be a very trusted and hardworking individual to step into a shift lead role when necessary.

· Apply extra awareness and interaction to our regular customers who drive through every day to enhance their drive to work, school, etc.

· Helped train and guide new hires with drink production and customer service.

Cashier/Guest Services Associate

Target
05.2020 - 06.2021

· Showcased quick learning and memorizing skills to understand their register technology, as well as their online rewards system.

· Grew major confidence in quick, social interactions with customers, enhancing their shopping experience in a positive and efficient way.

· Learned and used problem-solving skills to handle unexpected situations with customers at the register and guest services desk.

· Quick thinking was necessary when handling “out of system” transactions or returns such as problems with purchases, no receipt returns, inconsistent pricing, calling a supervisor for help, and emotional responses from customers.

Education

Bachelor of Science - Business General Management

California State University, Sacramento
Sacramento, CA
05-2025

Skills

    Computer: Microsoft (Word, PowerPoint, Excel), Google (Slides, Sheets, Docs, Calendar), Zoom

    Quickly adapt to fast paced environments, eager to learn and train, and always prioritize staying organized within my work

Timeline

Barista

Dutch Bros. Coffee
02.2022 - Current

Cashier/Guest Services Associate

Target
05.2020 - 06.2021

Bachelor of Science - Business General Management

California State University, Sacramento
Hailey Vera