Summary
Overview
Work History
Education
Interests
Timeline
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Hailey Vanseggelen

Falkland

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

12
12
years of professional experience

Work History

Receptionist

Creekside Animal Clinic
01.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Parts Counter Person

Kelowna Ford Lincoln
01.2018 - 01.2020
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
  • Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Attended trainings on new products and industry trends, increasing knowledge base and staying current within the field.

Parts Counter Person

Wyatt Auto Parts
01.2013 - 01.2017
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
  • Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Attended trainings on new products and industry trends, increasing knowledge base and staying current within the field.

Education

High School Diploma -

Rutland Senior Secondary
Kelowna B.C
01-2013

Interests

  • Horseback Riding
  • Hiking
  • Camping
  • Gym Workouts
  • Woodworking
  • Crafting and DIY Projects

Timeline

Receptionist

Creekside Animal Clinic
01.2023 - Current

Parts Counter Person

Kelowna Ford Lincoln
01.2018 - 01.2020

Parts Counter Person

Wyatt Auto Parts
01.2013 - 01.2017

High School Diploma -

Rutland Senior Secondary

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Hailey Vanseggelen