Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Todoroff

Summary

Dynamic and self-motivated professional with a proven track record at McDonald's, excelling in customer service and teamwork. Adept at problem-solving and time management, I effectively resolved customer complaints, enhancing satisfaction. Passionate about creating engaging environments, I developed tailored activities as a babysitter, showcasing strong organizational skills and a friendly demeanor.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

7
7
years of professional experience

Work History

Mc Donalds

Mark and Carol
10.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained organized cash register, ensuring all transactions were documented correctly.
  • Assisted customers with inquiries, providing exceptional service and product knowledge.
  • Collaborated with team members to manage high-volume periods effectively.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Trained new employees on operational procedures and customer service standards.


Babysitter

Parent's and Frirnds
08.2018 - Current
  • Supervised children's activities, ensuring safety and engagement in a nurturing environment.
  • Developed and implemented creative play and educational activities tailored to individual children's needs.
  • Communicated effectively with parents regarding child development, behavior, and daily activities.
  • Managed multiple children simultaneously, demonstrating strong organizational and multitasking skills.
  • Established routines that promoted discipline and structure within childcare settings.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Planned fun outings and educational activities to keep children entertained.

Education

High School Diploma -

Georgian Bay District Secondary School
Midland, ON
06-2024

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking
  • Excellent communication
  • Organizational skills

Timeline

Mc Donalds

Mark and Carol
10.2022 - Current

Babysitter

Parent's and Frirnds
08.2018 - Current

High School Diploma -

Georgian Bay District Secondary School

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Hailey Todoroff