Highly motivated customer services representative with a passion to satisfy the needs of others. Detail oriented, enthusiastic and committed to providing an enjoyable experience when providing services.
● Assisted customers with completing purchases, including processing payments and bagging items.
● Reported unsafe behaviour from customers to the manager.
● Resolved customer complaints and concerns
● Wiped down counters and conveyor belt to maintain cleanliness.
● Learned roles of other departments and assisted in stocking shelves
● Answering and assisting customers on the phone.
● Operated the cash register, collected payments, and provided accurate change.
● Completed daily tasks to keep areas clean and neat for maximum productivity.
● Wiped down counters to remove dust and maintain cleanliness.
● Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times
● checking in with/screening residents as well as taking orders for meals
● cooking nutritious meals for residents as well as serving and setting up the dining hall for mealtimes
● assisted in laundry for both kitchen and residents
● collected trays from rooms, delivered snacks before bed
● played games with the elderly to keep them content and having fun
● Light cleaning tasks to maintain cleanliness
● enthusiastically participated in collecting food items as a team
● coat checked dozens of youth dances, responsible for watching personal items
● participated in roadside clean up to help give back to my community
● participated in multiple dog walk fundraisers for guide dogs where I was responsible for handing out water to the dogs and humans
● Human Services Foundation- Certificate
● Worker Health and Safety in 4 Steps- Certificate of Completion
● WHIMIS 2015 for Workers- Certificate
● Health and Safety Committees- Certificate
● Standard First Aid Level C- Certificate
● Be There Certificate- Mental Health Certificate