Hailey Rix
Brantford
Summary
Dynamic professional known for exemplary customer service at Hamilton Golf and Country Club, demonstrating a strong work ethic and positive attitude. Proven skills in food preparation and relationship building enhance operational efficiency in fast-paced environments. Committed to fostering connections with clients and team members to create a welcoming atmosphere.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Halfway
Hamilton Golf and Country Club
Ancaster
08.2024 - Current
- Serving members and building a relationship with them; members loved my bubbly and positive attitude
- Top quality service
- Opening and closing halfway
- Preparing food for members
- Serving members drinks and food
- POS system
Shift Leader
OMG Ice Cream & Frozen Treats
Hamilton
06.2022 - 08.2022
- Opening and closing store
- Clean and organize store by cleaning the walls, floors, equipment etc
- Exemplary customer service
- Cashier balancing; ensured float was at set parameter when opening
- Customers loved my bubbly energy and knowledge about product
Veterinary Technician assistant
Ancaster Animal Hospital
10.2017 - 08.2018
- Fast-paced environment; Handling heavy loads; Physically demanding; Attention to detail; Standing for extended periods; Bending, crouching, kneeling
- Reception
- Retail sales
- Point of sale transactions
- Building, forging and maintaining relationships with clientele
- Exemplary customer service
- Prepare food and feed animals in clinic
- Monitor and document animal behaviors
- Clean and disinfect the hospital, including, surgery room, surgery equipment, cages, pens, kennels, floors etc
- Handle and nurture animals
Education
College certificate - General Arts and Science
Georgian College
Barrie08.2020
College certificate - Pre-health Sciences Pathway to Advanced Diplomas and Degrees
Georgian College
Barrie04.2019
Skills
- Reliability and trustworthiness
- Positive attitude
- Strong work ethic
- Excellent collaboration abilities
- Excellent oral communication
- Customer service
- Food preparation
- Relationship building
- Animal care
- Cash handling
- Point of sale
- Team leadership
- Operational efficiency
- Time management
- Attention to detail
- Effective communication
- Collaboration
- Organizational skills
- Task prioritization
- Planning
- Problem-solving
- Team management
- Leadership
- First Aid/CPR
Certification
- Smart Serve Certification, 05/01/24, 05/31/29
- Advance Food Safety Certification, 08/01/22, 08/31/27
Affiliations
- 3 years
Accomplishments
- Honor Roll in Georgian College, Barrie — College certificate in Pre-health Sciences Pathway to Advanced Diplomas and Degrees September 2018 - April 2019 Georgian College,
- Honor Roll in Barrie — College certificate in General Arts and Science January 2020 - August 2020
Timeline
Halfway
Hamilton Golf and Country Club
08.2024 - Current
Shift Leader
OMG Ice Cream & Frozen Treats
06.2022 - 08.2022
Veterinary Technician assistant
Ancaster Animal Hospital
10.2017 - 08.2018
College certificate - General Arts and Science
Georgian College
College certificate - Pre-health Sciences Pathway to Advanced Diplomas and Degrees
Georgian College
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