Hailey Richard
Sudbury,ON
Summary
With strong interpersonal skills and a natural ability to connect with customers, eager to learn and grow within a sales environment. Brings solid understanding of sales techniques and customer engagement strategies, ready to apply in the Desired Position role. Excited to further develop communication and organizational skills to contribute to team success.
Overview
5
5
years of professional experience
Work History
Sales Associate
Fast Time Watch & Jewelry Repair
01.2024 - 01.2025
- Help customers find products, process sales, and meet sales goals
- Maintain store displays, organize inventory, and changeover displays
- Keep the store clean and tidy, and ensure merchandise is organized and attractive
- Protect company assets by following loss prevention policies and procedures
- Follow up with customers, process repairs, and provide personalized services
Community Service Worker
Red Cross
06.2024 - 08.2024
- Acted as the first point of contact for callers.
- Coordinated driver bookings and maintained accurate paperwork.
- Managed records and data with precision and efficiency.
- Fulfilled responsibilities during a three-month contract.
Customer Service Representative
High Tides Music Shop
01.2023 - 01.2024
- Dealt with all aspects of customer service (in-person and via telephone), assisted customers with product selection and education on store products, Trained new staff
- Handled all customer complaints
- Key Holder: open/ close store: balanced cash/daily records
- Store maintenance, product displays, and assisting with store inventory and applicable records
Customer Service Representative
Harpers Exotic Pets
01.2020 - 01.2020
- Dealt with all aspects of customer service (in-person and via telephone), assisted customers with product selection and education on store products, Trained new staff
- Handled all customer complaints
- Key Holder: open/ close store: balanced cash/daily records
- Store maintenance, product displays, and assisting with store inventory and applicable records
- KEYHOLDER
Education
High School Diploma - undefined
Saint Stephen High School
New Brunswick01.2020
Skills
- Customer Support/Service
- Excellent Listener
- Friendly, Courteous & Service Oriented
- Poised Under Pressure
- Complaint Handling
- Problem Solving
- Time Management
- Quality Assurance
- Solid Writing and Verbal Communicator
- Excellent people skills
- Exceptional customer service
- Verbal/written communication
Languages
English
Full Professional
Timeline
Community Service Worker
Red Cross
06.2024 - 08.2024
Sales Associate
Fast Time Watch & Jewelry Repair
01.2024 - 01.2025
Customer Service Representative
High Tides Music Shop
01.2023 - 01.2024
Customer Service Representative
Harpers Exotic Pets
01.2020 - 01.2020
High School Diploma - undefined
Saint Stephen High School
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