Hailey Rhodes
Beeton,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Front End Assistant Manager
Costco Wholesale Corp
06.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Trained new hires regarding company operations, policies and services.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Front End Supervisor
Costco Wholesale Corp
06.2019 - 06.2023
Front End Cashier Assistant
Costco Wholesale Corp
03.2016 - 06.2019
Education
Bachelor of Arts - English
York University
Toronto, ONSkills
- Critical Thinking
- Staff Training
- Problem-Solving Abilities
- Results-Driven
- Time Management
- Team Leadership
- Scheduling and Coordinating
- Work Planning and Prioritization
- Employee Coaching and Mentoring
- Performance Reviewing
Languages
English
Native or Bilingual
Timeline
Front End Assistant Manager
Costco Wholesale Corp
06.2023 - Current
Front End Supervisor
Costco Wholesale Corp
06.2019 - 06.2023
Front End Cashier Assistant
Costco Wholesale Corp
03.2016 - 06.2019
Bachelor of Arts - English
York University
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