Hailey Reed
Fallbrook
Summary
Highly motivated student with a strong passion for customer service and working with the public. Strong history of providing excellent service in a timely and efficient manner. Great communication skills, able to work in a fast-paced environment and handle multiple tasks simultaneously.
Overview
3
3
years of professional experience
Work History
HOSTESS, SERVER ASSISTANT, FRONT DESK
Vista Valley Country Club
04.2021 - Current
- Greeted customers warmly to provide exceptional customer service.
- Ran food and beverages to tables, interacting to make guests feel welcome, set up for events and weddings
- Provided friendly and attentive customer service by answering phone all day
- Maintained a clean and organized work environment throughout shift by wiping down tables, polishing glasses, restocking supplies, ect
- Remained professional under pressure during peak business hours
- Assisted with setting up special events within the restaurant when needed
- Collaborated with other staff members to ensure a fast and efficient workflow
- Utilized time management skills to make sure that all tasks were completed before end of shift
- Promptly responded to requests from servers or managers in a timely manner
- Demonstrated excellent communication skills while taking orders, delivering food, and addressing customer complaints
- Collaborated with team members on various tasks throughout the day.
Education
BUSINESS MARKETING CANDIDATE -
San Jose State University
San Jose, CA05.2027
Fallbrook High School
06.2023
Skills
- Excellent Communication
- Banquet Coordination
- Table Bussing
- Willing to Learn
- Responsible and Trustworthy
- Customer Service
- Positive and Friendly Attitude
- Teamwork and Collaboration
- Organizational Skills
- Time Management
- Problem Solving
Timeline
HOSTESS, SERVER ASSISTANT, FRONT DESK
Vista Valley Country Club
04.2021 - Current
BUSINESS MARKETING CANDIDATE -
San Jose State University
Fallbrook High School