Hailey Pruett
Dixon
Summary
Detail-oriented Technology Support Technician known for strong problem-solving and active listening skills. Experienced in managing computer systems and providing remote support, committed to enhancing user satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technology Support Technician
St. James School
08.2023 - Current
- Worked effectively in fast-paced environments.
- Managed 280 student computers and their day to day needs of google passwords log ins etc. as well as managed staff devices.
- Coordinated school events and activities, enhancing student engagement and community involvement.
- Managed and ran the student council and yearbook
- Answer and vet phone calls for the principal and answer prospective student questions.
Daycare Assistant
Tot & Tiny's Daycare
01.2023 - 08.2023
- Supported daily routines, ensuring a safe and nurturing environment for all children.
- Maintained cleanliness and organization of play areas, ensuring compliance with safety standards.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
Education
High School Diploma -
Dixon High School
06-2020
Skills
- Help desk experience
- Printer setup
- Telecommunications
- Remote support
- Customer service
- Active listening
- Data entry
Certification
- Certified Nursing Assistant Certificate- December 2022
Timeline
Technology Support Technician
St. James School
08.2023 - Current
Daycare Assistant
Tot & Tiny's Daycare
01.2023 - 08.2023
High School Diploma -
Dixon High School