Hailey Lozano
Van Nuys
Summary
Professional with a strong background in customer service and e-commerce at Whole Food Market. Proven ability to adapt quickly and solve problems effectively. Skilled in time management and communication, delivering high-quality results under tight deadlines. Committed to teamwork and enhancing client satisfaction through a friendly, positive approach.
Overview
5
5
years of professional experience
Work History
Store Support/ E-commerce
Whole Food Market
04.2023 - 10.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Freelance Photographer
N/A
10.2020 - 12.2024
- Captured high-quality images for various events, enhancing visual storytelling and client satisfaction.
- Developed creative concepts for photo shoots, aligning with client visions and branding objectives.
- Edited and retouched photographs using industry-standard software to ensure optimal quality and consistency.
- Collaborated with clients to understand their needs and deliver tailored photography solutions.
- Managed photo shoot logistics, coordinating schedules, locations, and equipment setup efficiently.
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
Receptionist
Civilized Tattoos
11.2020 - 01.2021
- Managed front desk operations, ensuring efficient appointment scheduling and customer service.
- Handled incoming calls, addressing inquiries and directing clients to appropriate staff members.
- Maintained cleanliness and organization of reception area, enhancing client experience.
- Assisted in tracking inventory of supplies, ensuring adequate stock levels for daily operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Education
Associate of Arts - Marketing
Los Angeles Valley College
Van Nuys, CA05-2027
High School Diploma -
Champs Charter High School of The Arts
Los Angeles, CA05-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Organization and time management
Timeline
Store Support/ E-commerce
Whole Food Market
04.2023 - 10.2025
Receptionist
Civilized Tattoos
11.2020 - 01.2021
Freelance Photographer
N/A
10.2020 - 12.2024
Associate of Arts - Marketing
Los Angeles Valley College
High School Diploma -
Champs Charter High School of The Arts