Hailey Jansen

• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Maintained a clean and organized environment to ensure the well-being of children under care.
• Reassured children when upset providing emotional support and stability.
• Helped children with changing clothes and teeth brushing as part of bedtime preparation.
• Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
• Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
• Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
• Communicated with parents regarding children's progress and development, raising any issues.
• Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
• Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
• Monitored children's play activities to verify safety.
• Encouraged children to be understanding and patient with others.
• Supervised children on playground to help develop physical and social skills.

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• Operated ticket booths, managing sales transactions accurately and efficiently throughout each shift.
• Demonstrated excellent teamwork by cooperating with fellow volunteers in various tasks, contributing to the overall success of the fun fair event.
• Collaborated with fellow volunteers to manage crowd control, guaranteeing safety and orderliness at all times.
• Monitored guests and enforced rules, maintaining safety for visitors and staff.

• Involved in assisting and directing various pre- school\kindergarten children in the community centre arts program.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events in the arts program.
• Used strong interpersonal communication skills to convey information to others.
• Represented organization positively and professionally while providing community with much-needed services.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.