Hailey Jacks
Creston
Summary
Passionate about the industry by showing my communication and teamwork skills. This position aligns with my skill set and confidence that my overall experience will help me be successful in this role. Professional, positive, and approachable attitude. Able to operate with company practices and main the regulations. Hard-working, self-motivated and organized. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Floor Associate
Home Hardware Building Centre
01.2023 - 08.2023
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
- Collaborated with fellow associates to achieve daily sales goals, contributing to the store''s overall success.
Supervisor
Crossroads Esso
01.2021 - 01.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety.
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Custodian
Best Service Pros
08.2020 - 12.2020
- Follow procedures for the use of cleaning supplies
- Sweep, mop, vacuum floors
- Service, clean and supply restrooms, kitchen areas and offices
- Disinfect touchpoints
PCX Order Picker
Loblaw Superstore
04.2020 - 07.2020
- Receiving and checking incoming pick tickets
- Retrieving orders according to quantity, size ect
- Ensuring accuracy
Delivery Driver
Wyatt Auto Parts
02.2016 - 09.2016
- Verify the contents of inventory loads against shipping papers
- Pack, seal and label materials for shipping
- Loaded truck and properly secured items to prevent damage during transportation
- Accepted payments for delivered items
Warehouse Employee
Lordco Auto Parts
12.2014 - 12.2015
- Examine returned parts for defects
- Picking and receiving large quantities of stock
- Controlled all inventory stocking
- Receive and fill phone and computer orders for parts
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Performed inventory control, such as counting and stocking merchandise.
Waitress
Coyote Jacks
10.2011 - 12.2014
- Joined Coyote Jacks team for a seasonal term to help concession for hockey games
- Duties included taking customers orders, delivering meals to tables, dishwashing and handling payments
- Utilized my skills related to customer service communication, time management and organization
Education
High School Diploma -
Mount Baker Secondary
2014
Skills
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Priority Management
- Supervising Employees
- Continuous Improvement Projects
- Various Sales Techniques
- Organizational skills
- Visual displays
Timeline
Floor Associate
Home Hardware Building Centre
01.2023 - 08.2023
Supervisor
Crossroads Esso
01.2021 - 01.2023
Custodian
Best Service Pros
08.2020 - 12.2020
PCX Order Picker
Loblaw Superstore
04.2020 - 07.2020
Delivery Driver
Wyatt Auto Parts
02.2016 - 09.2016
Warehouse Employee
Lordco Auto Parts
12.2014 - 12.2015
Waitress
Coyote Jacks
10.2011 - 12.2014
High School Diploma -
Mount Baker Secondary
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