Hailey Hoang
Toronto,ON
Summary
Trustworthy and dedicated cashier with four years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
4
4
years of professional experience
Work History
Senior Cashier / Supervisor
CoCo Fresh Tea and Juice
Toronto, ON
08.2019 - Current
- Assisted with maintaining the appearance and cleanliness of the store
- Promoted a welcoming & positive atmosphere for customers
- Answered customers' questions about the products and resolving customer's problems
- Handled with invoices and payment from customers
- Provided excellent customer services and maintaining healthy relationships to exceed customers' expectations
- Trained, mentored and developed new team members with positive and encouraging techniques to maximize performance and team contributions.
Barista/Cashier
Chatime Atealier
05.2019 - 08.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines and utensils daily.
- Controlled line and crowd with quick, efficient service.
Barista
60BEANS
10.2018 - 03.2019
- Created various hot and cold drinks as well as food in average shifts that ensure customers' satisfaction.
- Capable of prolonged standing and heavy lifting
- Efficient in training other team members to prepare food and beverages properly.
Education
Diploma (Honours) - Hospitality - Hotel Operations Management
George Brown College
04.2020
Skills
- SKILLS & QUALIFICATIONS
- Detail-oriented
- Highly Organized
- Smart Serve & Food Safety
- Bilingual
- Strong Communication Skill
- Customer Services
- Teamwork Skill
- Emergency First Aid & CPR Level
- Microsoft Office
- Team Leadership
- Problem-solving
Timeline
Senior Cashier / Supervisor
CoCo Fresh Tea and Juice
08.2019 - Current
Barista/Cashier
Chatime Atealier
05.2019 - 08.2019
Barista
60BEANS
10.2018 - 03.2019
Diploma (Honours) - Hospitality - Hotel Operations Management
George Brown College
Similar Profiles
Catherine LiaoCatherine Liao
Barista/Cashier at Coco Fresh Tea and JuiceBarista/Cashier at Coco Fresh Tea and Juice
MING JIANGMING JIANG
Employee at CoCo Fresh Tea And JuiceEmployee at CoCo Fresh Tea And Juice
CHEN FENG CHIUCHEN FENG CHIU
Store Manager at CoCo Fresh Tea and JuiceStore Manager at CoCo Fresh Tea and Juice