Hailey Hernandez
Tracy
Summary
Dedicated professional with a track record of fostering positive environments and enhancing customer experiences at Bagel Street Cafe. Excelled in conflict resolution and customer service, ensuring loyalty and repeat business. Skilled in demonstrating a commitment to safety and well-being. Proven adaptability, resilience, and a strong work ethic, contributing to effective team collaboration and individual goal achievement. Uses effective communication to interact with both children and parents, ensuring clear understanding of expectations. Track record of managing multiple tasks simultaneously, demonstrating strong organizational skills and attention to detail.
Overview
2
2
years of professional experience
Work History
Babysitter
N/a
02.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Cashier
Bagel Street Cafe
10.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Gymnastics Coach
Royal Gymnastics
02.2023 - 12.2023
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
Education
Half Moon Bay High School
Half Moon Bay, CAHigh School Diploma -
John C Kimball High School
Tracy, CA05-2023
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Critical thinking
- Flexible scheduling
- Attention to detail
- Maintaining safe environment
- Adaptability and resilience
- CPR certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Babysitter
N/a
02.2024 - Current
Gymnastics Coach
Royal Gymnastics
02.2023 - 12.2023
Cashier
Bagel Street Cafe
10.2022 - Current
Half Moon Bay High School
High School Diploma -
John C Kimball High School
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