Summary

Overview

Work History

Education

Skills

Languages

Timeline

Hailey Haugan

Campbell River,BC

Summary

Customer service employee with one year experience, including janitor clean up. Passionate about creating fun and memorable customer experience, a joyful work environment, and increasing customer engagement. Seeking to transition into a new field, leveraging my skills to contribute effectively into a new team and work environment.

Overview

1

1

year of professional experience

Work History

Crew Member/Cashier

McDonald's

08.2023 - 06.2024

Assisted other team members to achieve goals.
Collaborated with team members to complete orders.
Accurately operated cash register to process customer payments.
Worked front counter, drive-thru and other areas.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Improved customer satisfaction by providing friendly and efficient service at the register.
Worked well with teammates and accepted coaching from management team.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Cleaned and maintained all areas of restaurant to promote clean image.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Fine Arts

Timerline Secondary

Campbell River, BC

Skills

Customer Service
Teamwork and Collaboration
Clear Communication
Cash Handling
Cleaning
Customer Engagement
Self-discipline

Interactive communication skills
Flexible Schedule
Integrity and Honesty
Verbal and written communication
Time Management
Multitasking proficiency
Adaptable to change

Languages

English

Native or Bilingual

Timeline

Crew Member/Cashier

McDonald's

08.2023 - 06.2024

Fine Arts

Timerline Secondary