Hailey Hall
Summary
Highly motivated student seeking a part-time position, eager to explore new dynamics and surroundings. Demonstrates exceptional leadership qualities and remains calm under pressure while efficiently handling day-to-day tasks. Possesses outstanding time management and conflict resolution skills. Goal-oriented individual with positive energy, dedicated to providing excellent customer service. Proven track record as a solid team player, establishing rapport with clients and contributing to customer satisfaction. Articulate, energetic, and results-oriented with genuine passion for developing relationships, cultivating partnerships, and driving business growth.
Overview
3
3
years of professional experience
Work History
Sales Associate
Sport Chek
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers both at the register and on the floor, promoting sales of Canadian Tire credit cards and consistently ranking in the top card sellers, delivering above each monthly goal
- Consulted with customers to encourage purchase decisions, contributing to higher overall store sales.
Store Associate
Winners & HomeSense
05.2022 - 06.2023
- Managed timely and effective replacement of damaged or missing products.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Performed daily store opening and closing duties, ensuring that all store policies were followed
Education
High School Diploma -
Peterborough Alternative And Continuing Education
Peterborough, ON06-2025
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Sales expertise
- Upselling
- Cleaning techniques
- Building rapport
Timeline
Sales Associate
Sport Chek
09.2023 - Current
Store Associate
Winners & HomeSense
05.2022 - 06.2023
High School Diploma -
Peterborough Alternative And Continuing Education
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