Summary
Overview
Work History
Education
Skills
Projects
Awards
Timeline
Generic

Hailey Guanche

Seaside

Summary

Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.

Overview

7
7
years of professional experience

Work History

Assistant Manager of Compliance

Nexus Shooting
Davie
10.2021 - 03.2025
  • Assess all entries on 4473, rectifying inaccuracies in legal firearm purchasing documentation
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Document instances of frequent mistakes for presentation to upper managers and track firearms ownership exceeding 30 days
  • Facilitated discussions to resolve delays in firearm collection situations.
  • Reviewed completed work to verify consistency, quality, and conformance.

Reservations Agent

Silversea cruises
Weston
10.2022 - 11.2023
  • Manage inbound communications with travel agents to establish or adjust cruise bookings and selections.
  • Coordinate with the necessary departments regarding requests for air, hotel, and transfer arrangements.
  • Streamlining cancellation processes for efficiency.
  • Facilitate guest inquiries by providing non-financial information related to cruises, including hotel names, cruise ports, and onboard and off-ship amenities.
  • Adhered to company policies and procedures while handling guest requests and inquiries.

ESE Classroom Assistant

Sawgrass Springs Middle School
Coral Springs
04.2021 - 12.2021
  • Interacted with student groups to facilitate assistance for students and educators in various classroom settings.
  • Collaborated with teachers to develop individual learning plans for struggling students.
  • Participated in parent-teacher conferences to discuss a student's progress in class.
  • Conducted one-on-one tutoring sessions with individual students who needed extra help.
  • Reiterating lessons or redirecting individuals.
  • Support teachers by assisting additional students in class upon request.

Beauty Advisor

Sally Beauty
Ft. Lauderdale
02.2020 - 06.2020
  • Inquired about customer needs to provide tailored product recommendations based on comprehensive product knowledge
  • Greeted customers upon entering the store and established friendly relationships with them.
  • Followed company policies related to returns, exchanges, and refunds according to guidelines.
  • Performed sales activities such as cashiering, stocking shelves, inventory management, and customer service.
  • Maintained an up-to-date knowledge of all beauty products available for sale.

Administrative Assistant

Xceed Builders Inc
Hollywood
01.2019 - 05.2019
  • Acquired parts and pieces following extensive price comparisons among different providers.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed database systems containing customer contact information.
  • Developed and maintained filing systems for confidential documents and records.
  • Organized meetings and ordered food for team gatherings.
    Distributed tasks to workers according to individual skill sets.
    Managed worker assignments across different locations to enhance productivity.
  • Optimized social media channels to promote customer acquisition

Barista

Starbucks
Davie
07.2018 - 01.2019
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Maintained a calm demeanor during high-volume periods and special events.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Adhered to health department regulations concerning sanitation standards.
  • Operated cash registers to process customer payments.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Education

High School Diploma -

South Broward
Hollywood, FL
06.2018

Skills

  • Creative problem-solving
  • Business administration
  • Project management
  • Decision-making
  • Strategic thinking
  • Orientating and training
  • Microsoft office expertise
  • Team collaboration
  • Process optimization
  • Documentation accuracy
  • Customer relationship management

Projects

U Can Ride, Non-profit organization providing horseback riding for children and adults with disabilities., 06/01/12, 07/31/18

Awards

  • Perfect Attendance Freshmen Year
  • Perfect Attendance Sophomore Year
  • Outstanding Community Service Award for All 4 Years
  • Ending GPA of 3.46

Timeline

Reservations Agent

Silversea cruises
10.2022 - 11.2023

Assistant Manager of Compliance

Nexus Shooting
10.2021 - 03.2025

ESE Classroom Assistant

Sawgrass Springs Middle School
04.2021 - 12.2021

Beauty Advisor

Sally Beauty
02.2020 - 06.2020

Administrative Assistant

Xceed Builders Inc
01.2019 - 05.2019

Barista

Starbucks
07.2018 - 01.2019

High School Diploma -

South Broward

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Hailey Guanche