Hailey Goddard
Port Dover,ON
Summary
A hardworking individual who has worked in the customer service industry for 4+ years. I excelled at The Beach House, increasing guest satisfaction with excellent organizing and hospitality. I regularly maintained a friendly atmosphere through using my strong communication and problem-solving abilities, which greatly assisted teamwork. My ability to perform well in fast-paced settings and stressful circumstances is supported by my dedication to success and collaboration.
Overview
4
4
years of professional experience
Work History
Host/Server/Bartender
The Beach House
Port Dover, Ontario
05.2021 - Current
- Took reservations over phone and in person.
- Addressed customer inquiries about menu options.
- Greeted guests upon arrival and provided them with menus.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Host
Swiss Chalet
Simcoe, ON
08.2023 - 12.2024
- Assisted guests with seating and distributed menus.
- Communicated precise wait times to customers.
- Ensured lobby area remained clean and welcoming.
- Resolved conflicts between customers when necessary.
- Greeted guests and gathered information to seat groups or place on waitlist.
Classroom Assistant (Volunteer Work)
Paris Central Elementary School
Paris, Ontario
01.2023 - 03.2024
- Organized classroom materials, such as books, art supplies, and other resources.
- Supervised student behaviour while they were working on assignments or during break times.
- Helped the teacher grade tests and homework assignments.
- Distributed handouts and materials to students before class started.
Education
High School Diploma -
Simcoe Composite School
Simcoe, ON06-2024
Skills
- Hardworking and determined
- Hospitality
- Organization
- Team collaboration
- Good communication
- Problem-solving abilities
- Time management
Accomplishments
- Honour Student throughout all of high school.
References
References available upon request.
Timeline
Host
Swiss Chalet
08.2023 - 12.2024
Classroom Assistant (Volunteer Work)
Paris Central Elementary School
01.2023 - 03.2024
Host/Server/Bartender
The Beach House
05.2021 - Current
High School Diploma -
Simcoe Composite School
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